ACT Broadband Customer Care

ACT Fibernet is brand of the ACT (Atria Convergence Technologies Pvt. Ltd.) internet business with Headquarter in Bangalore. Company is a triple play service provider and offers high speed broadband on fiber optics. ACT has presence in cities of Karnataka, Andhra Pradesh, Tamil Nadu and Delhi. ACT Fibernet is now also offering Broadband services in Hyderabad (Formerly known as Beam Fiber).

Customer Care

Customer Care (Hyderabad) 040 66272727 or sms 'ACT' to 56677
Bangalore 080 42840000
Chennai 0444 2840000
Coimbatore0422-4284000
Vijayawada 0866 2464050
Eluru 0881 2245000
Nellore 0861 2301999
Vishakhapatnam 0891-4284000
Delhi (Customer Care) 011-42340000
Delhi (Nodal Officer) 011-42340022

Email Ids

Customer Care [email protected]
Nodal Officer [email protected]
Appellate Authority [email protected]
Sales (Hyderabad) [email protected]
Nodal Officer (Hyderabad) [email protected]
Appellate Authority (Hyderabad) [email protected]
Helpdesk (Delhi) [email protected]
Nodal Officer (Delhi) [email protected]


Service Availability : Tirupati, Delhi, Nellore, Guntur, Eluru, Coimbatore, Vizag, Vijayawada, Hyderabad, Bangalore, Chennai,

Popular Broadband Plans by ACT Fibernet

ACT Blaze
Rs.1049 (validity 30 days)
60 Mbps
100 GB

Rs.1049 per month : ACT Broadband Tariff offers Download Speed 60 Mbps upto 200 GB (100GB upload + 100 GB download) and 512Kbps thereafter (on Fiber). Speed upgraded in this plan from 50 Mbps to 60 Mbps and fair usage increased from 60 GB to 100 GB.
Plan Available in : Bangalore
ACT Blaze
Rs.999 (validity 30 days)
75 Mbps
100 GB

Rs.999 per month : ACT Broadband Plan offers download Speed 75 Mbps upto 200 GB (100GB upload + 100 GB download) and unlimited free usage at 512Kbps thereafter.
Plan Available in : Chennai
ACT Rush
Rs.799 (validity 30 days)
25 Mbps
80 GB

Rs.799 per month : Unlimited plan offers 25 Mbps speed upto 40 GB upload + 40 GB download and 512Kbps thereafter.
Plan Available in : Coimbatore
A MAX 650
Rs.650 (validity 30 days)
25 Mbps
100 GB

Rs.650 per month : Unlimited broadband offers 25 Mbps speed upto 200 GB (100 GB upload + 100 GB download) and 1 Mbps thereafter. Free Speed upgrade from 15 Mbps to 25 Mbps, and fair usage increased from 75 GB to 100 GB in this plan.
Plan Available in : Hyderabad
A MAX 410
Rs.410 (validity 30 days)
5 Mbps
60 GB

Rs.410 per month : ACT Hyderabad Unlimited plan offers 5 Mbps download speed up to 120 GB (60 GB upload + 60 GB download) and 512Kbps thereafter. Free Speed upgrade from 2 Mbps to 5 Mbps, and fair usage increased from 50 GB to 60 GB in this plan.
Plan Available in : Hyderabad
ACT Swift
Rs.675 (validity 30 days)
5 Mbps
40 GB

Rs.675 per month - ACT Broadband Plan offers Unlimited usage at 5 Mbps upto 80 GB (40 GB download and 40 GB Upload) and 256 Kbps thereafter (on fiber). The FUP upgraded from 25 GB to 40 GB.
Plan Available in : Bangalore
ACT Rapid
Rs.899 (validity 30 days)
30 Mbps
65 GB

Rs.899 per month : ACT Bangalore Unlimited Broadband offers Download Speed 30 Mbps upto 130 GB (65 GB upload + 65 GB download) and 512 Kbps thereafter (on fiber). Speed upgraded in this plan from 20 Mbps to 30 Mbps and fair usage increased from 40 GB to 65 GB.
Plan Available in : Bangalore
ACT Strom
Rs.1099 (validity 30 days)
75 Mbps
130 GB

Rs.1099 per month : Download Speed 75 Mbps upto 260 GB (130GB upload + 130 GB download) and unlimited usage at 512Kbps thereafter.
Plan Available in : Chennai
A MAX 1050
Rs.1050 (validity 30 days)
60 Mbps
200 GB

Rs.1050 per month : ACT Unlimited plan offers 60 Mbps speed upto 200 GB and 3Mbps thereafter. Free Speed upgraded from 50 Mbps to 60 Mbps, and fair usage increased from 150 GB to 200 GB in this plan.
Plan Available in : Hyderabad
ACT Lightning
Rs.1299 (validity 30 days)
90 Mbps
175 GB

Rs.1299 per month : Download Speed 90 Mbps upto 350 GB (175 GB upload + 175 GB download) and unlimited data usage at 512Kbps thereafter.
Plan Available in : Chennai



Recent ACT Fibernet Reviews

ACT FIBERNET

SRINIVAS wrote -
The service is hopeless.They are not able to connect the internet to the houses in the same neighborhood also. Such is the efforts they try to retain a customer. I had been connected with ACT for many years, shifted to the next house in the street, currently discontinued because they were not able to connect to the house next the one previously the connection was. And on inquiry reply by the customer care was just disconnect the ACT connection and move for another service provider. What a commi ...

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POOR CUSTOMER CARE SERVICE OF ACT

DEEPAK wrote -
I had given a request to shift my existing ACT broadband connection to sanjaynagar, Bangalore on 2nd of June. They claim 7 days for shifting. It has been 12 days now and there is no progress. They don't even bother to provide any update on when the request will be closed. Every day I have to call the customer care number and wait for 10 mins at least to reach a customer care executive. I have to explain my situation to a new person every day and every day I get a different response. I have been ...

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ACT FIBERNET HAS HORRIBLE CUSTOMER SERVICE

NAVEEN KUMAR wrote -
I am from Basaveshwara Nagar area, took internet from ACT Fibernet. Internet got disconnected for small rain. I opened ticket with their cus service, they kept giving me date saying it's going to get fixed by afternoon, evening​ by 8PM.like they read from script. I checked what the original issue was and they had no answer, their ticket system online has no updates on status. It's been 3 days since I lost internet and no work has been done. If I call, customer service talks at high pitch like ...

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WORST SERVICE BY ACT FIBERNET

NOWFAL wrote -
Very bad service in Bangalore. ours is online seller warehouse. Last month there was No internet Almost for 1 week. To speak with it's customer care we have to wait for more than 30 minutes on call. After registering complaints  Still no response. Other service providers? may not have this speed but their customer service is good. Now again no connection since 5th of June. Every I am calling em and raise a complaint. but no use. No response till now  8th June. Worstttttt ...

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WORST SUPPORT

KARTIKEYA wrote -
I have shifted from HSR layout Bangalore to AECS whitefield in last October. As in HSR ACT service was good I thought it will be fine to continue with them. But from Oct 2016 to till date I have raised almost 25 tickets for No internet connection. There will not be any customer support persons to listen to you. They will take there own sweet time to resolve the issue with 2-3 days. Even now Im using my mobile connection to write these review and Im not getting internet form last two days. ...

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