ACT Broadband Customer Care

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ACT Fibernet is brand of the ACT (Atria Convergence Technologies Pvt. Ltd.) internet business with Headquarter in Bangalore. Company is a triple play service provider and offers high speed broadband on fiber optics. ACT has presence in cities of Karnataka, Andhra Pradesh, Tamil Nadu and Delhi. ACT Fibernet is now also offering Broadband services in Hyderabad (Formerly known as Beam Fiber).

Customer Care

Customer Care (Hyderabad) 040 66272727 or sms 'ACT' to 56677
Bangalore 080 42840000
Chennai 0444 2840000
Coimbatore0422-4284000
Vijayawada 0866 2464050
Eluru 0881 2245000
Nellore 0861 2301999
Vishakhapatnam 0891-4284000
Delhi (Customer Care) 011-42340000
Delhi (Nodal Officer) 011-42340022

Email Ids

Customer Care [email protected]
Nodal Officer [email protected]
Appellate Authority [email protected]
Sales (Hyderabad) [email protected]
Nodal Officer (Hyderabad) [email protected]
Appellate Authority (Hyderabad) [email protected]
Helpdesk (Delhi) [email protected]
Nodal Officer (Delhi) [email protected]


Service Availability : Tirupati, Delhi, Nellore, Guntur, Eluru, Coimbatore, Vizag, Vijayawada, Hyderabad, Bangalore, Chennai,

Recent ACT Fibernet Reviews

SIMPLY EXCELLENT & CONSISTENT SPEED

ANONYMOUS wrote -
I planned to cancel the BSNL line. So I requested for a broadband connection to Airtel. Those bloody fuckers got the payment and asked me to wait for 2 days. Finally after 5days they called me and said there is no port availability. Damn! I just called the ACT and within 5hours I got the connection in my home and activated on the same day itself. Really fantastic. I am in 75Mbps plan and the speed is perfect. Hats-off to ACT. And my middle-finger to Airtel. ...

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ACT FIBERNET — INCORRECT BILLING, INTERNET PLAN CHANGE PRIOR SCHEDULE

PROMOD wrote -
I opt for ACT Blaze 12M + 2M Free. Since March is my Last Month for free rental. So, I called the Customer Care on 14th March to upgrade My Internet plan to ACT Lightning from April 2017, were the Female CCE confirm me that same, the Plan will be activated from 1st of April 2017. However, The plan was changed prior schedule from 15-Mar-2017 onward instead of April 1st and i got messages that Rs.882 due which needs to be paid by 15-Mar-2017. I called the CCE regarding this but without any res ...

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ACT FIBERNET HAVE WORST SERVICE

NAVNIT RAJ wrote -
Cheat.... Service is so poor I requested for shifting my address at 28th feb till now it's not shifted I am going to leave act tomorrow because today is sunday therefore I can't talk to customer care At 28th feb customer care told me it's 7days process, but now I it's 12th of March They always told me, sir there is some wiring problem please give me 2days we will contact you I call too many time but nothing is happening But they don't forget the due payment msg Always send msg dear custom ...

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PATHETIC

NALINA wrote -
And the kind of bills that are being sent are even worse. I have been trying to reach your helpline for the last 2 months and end up getting numbers to SMS....For which no response coms whatsoever. I have suddenly got a blind bill of around 9700 bucks AFTER I asked for deactivation of my account. Still not able to get a human being on your helpline. Please get someone to call me to sort this crap out. Frustrated. ...

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CAN CHECK ONLY IF IT WORKS

GNANAKUMAR wrote -
USER NAME: 11294313 Since the cyclone in Chennai - ACT connection is erratic. Last one month my Broadband connection is not working. In between after visiting their office in PH Road, near Annanagar, Chennai - literally brought the technicians to my house. Still it took 24 hours for the connection to work. But in 3 days time (till now) the connection failed. trying to reach ACT support, received the complaint number. Current complaint no: 1038283443 earlier complaint numbers are 10381 ...

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