ACT Broadband Customer Care

ACT Fibernet is brand of the ACT (Atria Convergence Technologies Pvt. Ltd.) internet business with Headquarter in Bangalore. Company is a triple play service provider and offers high speed broadband on fiber optics. ACT has presence in cities of Karnataka, Andhra Pradesh, Tamil Nadu and Delhi. ACT Fibernet is now also offering Broadband services in Hyderabad (Formerly known as Beam Fiber).

Customer Care

Customer Care (Hyderabad) 040 66272727 or sms 'ACT' to 56677
Bangalore 080 42840000
Chennai 0444 2840000
Coimbatore0422-4284000
Vijayawada 0866 2464050
Eluru 0881 2245000
Nellore 0861 2301999
Vishakhapatnam 0891-4284000
Delhi (Customer Care) 011-42340000
Delhi (Nodal Officer) 011-42340022

Email Ids

Customer Care [email protected]
Nodal Officer [email protected]
Appellate Authority [email protected]
Sales (Hyderabad) [email protected]
Nodal Officer (Hyderabad) [email protected]
Appellate Authority (Hyderabad) [email protected]
Helpdesk (Delhi) [email protected]
Nodal Officer (Delhi) [email protected]


Service Availability : Tirupati, Delhi, Nellore, Guntur, Eluru, Coimbatore, Vizag, Vijayawada, Hyderabad, Bangalore, Chennai,

Popular Broadband Plans by ACT Fibernet

ACT Blaze
Rs.1049 (validity 30 days)
60 Mbps
100 GB

Rs.1049 per month : ACT Broadband Tariff offers Download Speed 60 Mbps upto 100 GB and 512Kbps thereafter (on Fiber). Speed upgraded in this plan from 50 Mbps to 60 Mbps and fair usage increased from 60 GB to 100 GB.
Plan Available in : Bangalore
ACT Blaze
Rs.999 (validity 30 days)
50 Mbps
60 GB

Rs.999 per month : ACT Broadband Plan offers download Speed 50 Mbps upto 60 GB and unlimited free usage at 512Kbps thereafter.
Plan Available in : Chennai
ACT Rush
Rs.799 (validity 30 days)
15 Mbps
25 GB

Rs.799 per month : Unlimited plan offers 15 Mbps speed upto 25 GB and 512Kbps thereafter. Fair usage applicable only on downloads.
Plan Available in : Coimbatore
A MAX 650
Rs.650 (validity 30 days)
25 Mbps
100 GB

Rs.650 per month : Unlimited broadband offers 25 Mbps speed upto 100 GB and 1 Mbps thereafter. Free Speed upgrade from 15 Mbps to 25 Mbps, and fair usage increased from 75 GB to 100 GB in this plan.
Plan Available in : Hyderabad
A MAX 410
Rs.410 (validity 30 days)
5 Mbps
60 GB

Rs.410 per month : ACT Hyderabad Unlimited plan offers 5 Mbps download speed up to 60 GB and 512Kbps thereafter. Free Speed upgrade from 2 Mbps to 5 Mbps, and fair usage increased from 50 GB to 60 GB in this plan.
Plan Available in : Hyderabad
ACT Swift
Rs.4050 (validity 180 days) - Rs.675 p.m.
5 Mbps
40 GB

Rs.4050 For 6 months - ACT Broadband Plan offers Unlimited usage at 5 Mbps upto 40 GB and 256 Kbps thereafter (on fiber). The FUP upgraded from 25 GB to 40 GB.
Plan Available in : Bangalore
ACT Rapid
Rs.899 (validity 30 days)
30 Mbps
65 GB

Rs.899 per month : ACT Bangalore Unlimited Broadband offers Download Speed 30 Mbps upto 65 GB and 512 Kbps thereafter (on fiber). Speed upgraded in this plan from 20 Mbps to 30 Mbps and fair usage increased from 40 GB to 65 GB.
Plan Available in : Bangalore
ACT Strom
Rs.1099 (validity 30 days)
50 Mbps
90 GB

Rs.1099 per month : Download Speed 50 Mbps upto 90GB and unlimited usage at 512Kbps thereafter.
Plan Available in : Chennai
A MAX 1050
Rs.1050 (validity 30 days)
60 Mbps
200 GB

Rs.1050 per month : ACT Unlimited plan offers 60 Mbps speed upto 200 GB and 3Mbps thereafter. Free Speed upgraded from 50 Mbps to 60 Mbps, and fair usage increased from 150 GB to 200 GB in this plan.
Plan Available in : Hyderabad
ACT Lightning
Rs.1299 (validity 30 days)
75 Mbps
125 GB

Rs.1299 per month : Download Speed 75 Mbps upto 125GB and unlimited data usage at 512Kbps thereafter.
Plan Available in : Chennai

Recent ACT Fibernet Reviews

ACT - THE WORST

SSS wrote -
The worst customer care ever. Somebody should feel ashamed after a bagful of negative reviews , but ACT loves bad reviews i think.I was swindled of Rs 2000 by ACT . They sent me an SMS on my RMN saying to recharge my plan at just Rs 99 . I have the SMS they sent and i sent . But they clearly washed their hands off. The only solution i feel is to lodge a complaint with the malpractices and unlawful practices board . ...

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ACT FIBERNET - BAD SERVICES

ANNA wrote -
Worst customer care services ever. One should avoid this service provider under all circumstances. They will try and give your attractive packages, but it is not worth the pain of having to deal with them after that. Almost every 10 days the internet lines will break down and they will make you wait for atleast 2 days to get things fixed after you call them up. It takes an average time of 10 min hold to reach through a customer care executive, who will never have any answers other than some stan ...

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AVOID IF YOU CAN, RELIABILITY IS AN ISSUE

SS wrote -
Avoid ACT fibernet if possible, connection speeds are modest when it is working, I have the connection for the past two and half weeks. First week is trail period. I had two "fiber cut" issues in the past two weeks. When there is a fiber cut it can take upto 48 hours with no service, that is four days out of 14 days I don't have any connectivity. I am very disappointed looking for alternatives. ...

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ACT FIBERNET IS PATHETIC

SANDEEP wrote -
Hi, ACT speed wise may be really good. But below are the poor/pathetic to the core experience. I will not advice any one to take ACT. 1) During taking connection istead of swiping 1634, the person swiped 16034. 2) To reverse that, it took 20 Days full of following up and not user friendly at all. 3) Power back up nil/0. And around 20 times i have raised and every time they say it's fixed. 4) Technician cannot understand the problem and just closes the ticket. 5) Enough of writing this p ...

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IMPROPER SERVICE

LAWIN wrote -
why is it that every time i call to register a complaint all lines are busy??Are we supposed to submit a complaint and wait for you people to decide and respond? please understand that most of our lives are intertwined with the internet and disruption of the same no matter how small the time frame is inconvenient. The least you can do is attend the calls. ...

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