ACT Broadband Customer Care



ACT Fibernet is brand of the ACT (Atria Convergence Technologies Pvt. Ltd.) internet business with Headquarter in Bangalore. Company is a triple play service provider and offers high speed broadband on fiber optics. ACT has presence in cities of Karnataka, Andhra Pradesh, Tamil Nadu and Delhi. ACT Fibernet is now also offering Broadband services in Hyderabad (Formerly known as Beam Fiber).

Customer Care

Customer Care (Hyderabad) 040 66272727 or sms 'ACT' to 56677
Bangalore 080 42840000
Chennai 0444 2840000
Coimbatore0422-4284000
Vijayawada 0866 2464050
Eluru 0881 2245000
Nellore 0861 2301999
Vishakhapatnam 0891-4284000
Delhi (Customer Care) 011-42340000
Delhi (Nodal Officer) 011-42340022

Email Ids

Customer Care [email protected]
Nodal Officer [email protected]
Appellate Authority [email protected]
Sales (Hyderabad) [email protected]
Nodal Officer (Hyderabad) [email protected]
Appellate Authority (Hyderabad) [email protected]
Helpdesk (Delhi) [email protected]
Nodal Officer (Delhi) [email protected]


Service Availability : Tirupati, Rajahmundry, Delhi, Nellore, Guntur, Eluru, Coimbatore, Vizag, Vijayawada, Hyderabad, Bangalore, Chennai,

Popular Broadband Plans by ACT Fibernet

ACT Blaze
Rs.1049 (validity 30 days)
60 Mbps
100 GB

Rs.1049 per month : ACT Broadband Tariff offers Download Speed 60 Mbps upto 200 GB (100GB upload + 100 GB download) and 512Kbps thereafter (on Fiber). Speed upgraded in this plan from 50 Mbps to 60 Mbps and fair usage increased from 60 GB to 100 GB.
Plan Available in : Bangalore
ACT Blaze
Rs.999 (validity 30 days)
75 Mbps
200 GB

Rs.999 per month : ACT Broadband Plan offers download Speed 75 Mbps upto 200 GB and unlimited free usage at 512 Kbps thereafter.
Plan Available in : Chennai
ACT Rush
Rs.799 (validity 30 days)
25 Mbps
80 GB

Rs.799 per month : Unlimited plan offers 25 Mbps speed upto 40 GB upload + 40 GB download and 512Kbps thereafter.
Plan Available in : Coimbatore
A MAX 650
Rs.650 (validity 30 days)
25 Mbps
100 GB

Rs.650 per month : Unlimited broadband offers 25 Mbps speed upto 200 GB (100 GB upload + 100 GB download) and 1 Mbps thereafter. Free Speed upgrade from 15 Mbps to 25 Mbps, and fair usage increased from 75 GB to 100 GB in this plan.
Plan Available in : Hyderabad
A MAX 410
Rs.410 (validity 30 days)
5 Mbps
60 GB

Rs.410 per month : ACT Hyderabad Unlimited plan offers 5 Mbps download speed up to 120 GB (60 GB upload + 60 GB download) and 512Kbps thereafter. Free Speed upgrade from 2 Mbps to 5 Mbps, and fair usage increased from 50 GB to 60 GB in this plan.
Plan Available in : Hyderabad
ACT Swift
Rs.675 (validity 30 days)
5 Mbps
40 GB

Rs.675 per month - ACT Broadband Plan offers Unlimited usage at 5 Mbps upto 80 GB (40 GB download and 40 GB Upload) and 256 Kbps thereafter (on fiber). The FUP upgraded from 25 GB to 40 GB.
Plan Available in : Bangalore
ACT Rapid
Rs.899 (validity 30 days)
30 Mbps
65 GB

Rs.899 per month : ACT Bangalore Unlimited Broadband offers Download Speed 30 Mbps upto 130 GB (65 GB upload + 65 GB download) and 512 Kbps thereafter (on fiber). Speed upgraded in this plan from 20 Mbps to 30 Mbps and fair usage increased from 40 GB to 65 GB.
Plan Available in : Bangalore
ACT Strom
Rs.1099 (validity 30 days)
75 Mbps
260 GB

Rs.1099 per month : Download Speed 75 Mbps upto 260 GB and unlimited usage at 512Kbps thereafter.
Plan Available in : Chennai
A MAX 1050
Rs.1050 (validity 30 days)
60 Mbps
200 GB

Rs.1050 per month : ACT Unlimited plan offers 60 Mbps speed upto 200 GB and 3Mbps thereafter. Free Speed upgraded from 50 Mbps to 60 Mbps, and fair usage increased from 150 GB to 200 GB in this plan.
Plan Available in : Hyderabad
ACT Lightning
Rs.1299 (validity 30 days)
90 Mbps
350 GB

Rs.1299 per month : Download Speed 90 Mbps upto 350 GB and unlimited data usage at 512Kbps thereafter.
Plan Available in : Chennai



Recent ACT Fibernet Reviews

ACCEPT TO KEEP ACT BOX AT YOUR OWN RISK

SRI wrote -
It's been 4 months since I disconnected my ACT broadband and they won't remove the ACT box off my home. Been sending emails to them, they create a ticket for nothing. It is still not removed. It is going to charge me Rs.50 every month. They will refuse to remove the box! So, DON'T ACCEPT TO KEEP ACT BOX AT YOUR HOME. Find the attached screenshots as a proof! I'm so exhausted speaking with them! It's basically they will not support your if you're no longer their customer! But, what did I a ...

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WORST SPEED AND WORST QUALITY OF SERVICE

GRISHMI wrote -
Since the time i subscribed for 60mbps speed, never got more than 20mbps of download speed. The toll free customer care number provided on the act fibernet page for hyderabad doesn't exist. So practically you are not left with so many options to log an issue. If somehow you are able to reach out to them on email, they take 4 days to just reply back that they will address the issue, another 2 days to resolve it. I logged an issue through email on 10th of July, to which I received a reply on 14th ...

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ACT FIBERNET A GOOD STARTUP

NISHANTH wrote -
Pros: 1) Good plan, good speed and faster installation. 2) The plan provides equal upload and download speed which is great. 2) In my area only this connection was available to provide, so got it. 3) The App is great to look the usage and bill payment, Etc.. 4) I had a Connection problem on the 4th day, I made an complaint and soon they processed the problem and within few hours they corrected it and the app shows tracking of the service. Cons: 1) Getting a connection problem on the 4 ...

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WORST QUALITY... PLZ DNT TAKE ACT CONNECTION AND GET CHEATED LIKE WE DID.. BAD SERVICING.. AND UNRULY STAFF... AND TO TOP IT WORST CONNECTION

NAVEEN wrote -
The worst mistake I did off late is choose act internet connection... They took nearly 20 days for connection... Citing excuses after repeated calls everyday.. Very rude staff... And untrained... After I finally got my connection and paying around 7k for 6 months... Not one day I have been able to use Wi-Fi in my house.. Such a bad connection... Worst brand ever.. Plz Dnt waste your money on act connection... Hathway... Jio are better options ...

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HORRIBLE SERVICE

SHYAM wrote -
I have ACT fibernet connection from last 1 year .This connection is taken for my office in Kumarapark west Bangalore. I never seen such a horrible customer service. Every month i have downtime of 2-3 days, within 2 hrs of registering complaint, complaints will get closed without any resolution. And never we get technical team in customer service over phone.the std reply" sit their lines are busy, you will get a call back within 2 hours" . This 2 hours never comes. I feel sorry for myself for tak ...

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