ACT Broadband Customer Care

ACT Fibernet is brand of the ACT (Atria Convergence Technologies Pvt. Ltd.) internet business with Headquarter in Bangalore. Company is a triple play service provider and offers high speed broadband on fiber optics. ACT has presence in cities of Karnataka, Andhra Pradesh, Tamil Nadu and Delhi. ACT Fibernet is now also offering Broadband services in Hyderabad (Formerly known as Beam Fiber).

Customer Care

Customer Care (Hyderabad) 040 66272727 or sms 'ACT' to 56677
Bangalore 080 42840000
Chennai 0444 2840000
Coimbatore0422-4284000
Vijayawada 0866 2464050
Eluru 0881 2245000
Nellore 0861 2301999
Vishakhapatnam 0891-4284000
Delhi (Customer Care) 011-42340000
Delhi (Nodal Officer) 011-42340022

Email Ids

Customer Care [email protected]
Nodal Officer [email protected]
Appellate Authority [email protected]
Sales (Hyderabad) [email protected]
Nodal Officer (Hyderabad) [email protected]
Appellate Authority (Hyderabad) [email protected]
Helpdesk (Delhi) [email protected]
Nodal Officer (Delhi) [email protected]


Service Availability : Tirupati, Delhi, Nellore, Guntur, Eluru, Coimbatore, Vizag, Vijayawada, Hyderabad, Bangalore, Chennai,

Popular Broadband Plans by ACT Fibernet

ACT Blaze
Rs.1049 (validity 30 days)
60 Mbps
100 GB

Rs.1049 per month : ACT Broadband Tariff offers Download Speed 60 Mbps upto 100 GB and 512Kbps thereafter (on Fiber). Speed upgraded in this plan from 50 Mbps to 60 Mbps and fair usage increased from 60 GB to 100 GB.
Plan Available in : Bangalore
ACT Blaze
Rs.999 (validity 30 days)
50 Mbps
60 GB

Rs.999 per month : ACT Broadband Plan offers download Speed 50 Mbps upto 60 GB and unlimited free usage at 512Kbps thereafter.
Plan Available in : Chennai
ACT Rush
Rs.799 (validity 30 days)
15 Mbps
25 GB

Rs.799 per month : Unlimited plan offers 15 Mbps speed upto 25 GB and 512Kbps thereafter. Fair usage applicable only on downloads.
Plan Available in : Coimbatore
A MAX 650
Rs.650 (validity 30 days)
25 Mbps
100 GB

Rs.650 per month : Unlimited broadband offers 25 Mbps speed upto 100 GB and 1 Mbps thereafter. Free Speed upgrade from 15 Mbps to 25 Mbps, and fair usage increased from 75 GB to 100 GB in this plan.
Plan Available in : Hyderabad
A MAX 410
Rs.410 (validity 30 days)
5 Mbps
60 GB

Rs.410 per month : ACT Hyderabad Unlimited plan offers 5 Mbps download speed up to 60 GB and 512Kbps thereafter. Free Speed upgrade from 2 Mbps to 5 Mbps, and fair usage increased from 50 GB to 60 GB in this plan.
Plan Available in : Hyderabad
ACT Swift
Rs.4050 (validity 180 days) - Rs.675 p.m.
5 Mbps
40 GB

Rs.4050 For 6 months - ACT Broadband Plan offers Unlimited usage at 5 Mbps upto 40 GB and 256 Kbps thereafter (on fiber). The FUP upgraded from 25 GB to 40 GB.
Plan Available in : Bangalore
ACT Rapid
Rs.899 (validity 30 days)
30 Mbps
65 GB

Rs.899 per month : ACT Bangalore Unlimited Broadband offers Download Speed 30 Mbps upto 65 GB and 512 Kbps thereafter (on fiber). Speed upgraded in this plan from 20 Mbps to 30 Mbps and fair usage increased from 40 GB to 65 GB.
Plan Available in : Bangalore
ACT Strom
Rs.1099 (validity 30 days)
50 Mbps
90 GB

Rs.1099 per month : Download Speed 50 Mbps upto 90GB and unlimited usage at 512Kbps thereafter.
Plan Available in : Chennai
A MAX 1050
Rs.1050 (validity 30 days)
60 Mbps
200 GB

Rs.1050 per month : ACT Unlimited plan offers 60 Mbps speed upto 200 GB and 3Mbps thereafter. Free Speed upgraded from 50 Mbps to 60 Mbps, and fair usage increased from 150 GB to 200 GB in this plan.
Plan Available in : Hyderabad
ACT Lightning
Rs.1299 (validity 30 days)
75 Mbps
125 GB

Rs.1299 per month : Download Speed 75 Mbps upto 125GB and unlimited data usage at 512Kbps thereafter.
Plan Available in : Chennai

Recent ACT Fibernet Reviews

IMPROPER SERVICE

LAWIN wrote -
why is it that every time i call to register a complaint all lines are busy??Are we supposed to submit a complaint and wait for you people to decide and respond? please understand that most of our lives are intertwined with the internet and disruption of the same no matter how small the time frame is inconvenient. The least you can do is attend the calls. ...

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WORST CUSTOMER SERVICE

RAJU wrote -
these are worst service provider, we must understand that WHEN TARIFF IS GOOD , SERVICE WILL BE WORST. I am using this net for the last 2years, as beam was converted to act. two weeks back they sent sms saying " 5% discount on annual subscription, if you renew in 24hrs. but when tried to renew, their server got struct. though we had the screen shots of the same to them, they respond after 3 days & say we have to pay full amount. NEVER TRUST THEM. raju ...

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WORST SERVICE

MOHAMAD ASHWAN wrote -
i get irritated with your network. whenever am trying to contact, there is no proper response. careless and very rude behavior with their customers.sometimes they will disconnect the connection 4,5 hours continuously. am not yet all satisfied with your service. worst net provider i have ever seen in my life. ...

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BAD QUALITY OF SERVICE

S G ARUN wrote -
I've been an ACT customer for 6 months now. My main problem is loss of connectivity whenever there is a power cut. Despite numerous complaints, this is never solved. The ticket is promptly closed within 24 hours no matter the problem is solved or not. Somehow, providing batter backup to their switch is proving more difficult than I can imagine. I raised 8 tickets in December, and all closed in 24 hours - but real problem still remains now...in April. I am looking for a new service provider now. ...

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ACT SERVICE VERY POOR AND NOT KEEPING THEIR PROMISE

SUBRAMANIAN KRISHNAIYER wrote -
I had ACT broadband connection. As I was going to abroad for 3 months I contacted to temporarily disconnect the connection and I requested them I want the connection back after I come back to India. They promised to give back the connection on my coming to Bangalore on paying the reconnection charges. On their promise I got my connection disconnected. On reaching Bangalore from abroad I promptly remitted the charges for reconnection and the monthly plan charges. They sent an email expressi ...

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