ACT Broadband Customer Care



ACT Fibernet is brand of the ACT (Atria Convergence Technologies Pvt. Ltd.) internet business with Headquarter in Bangalore. Company is a triple play service provider and offers high speed broadband on fiber optics. ACT has presence in cities of Karnataka, Andhra Pradesh, Tamil Nadu and Delhi. ACT Fibernet is now also offering Broadband services in Hyderabad (Formerly known as Beam Fiber).

Customer Care

Customer Care (Hyderabad) 040 66272727 or sms 'ACT' to 56677
Bangalore 080 42840000
Chennai 0444 2840000
Coimbatore0422-4284000
Vijayawada 0866 2464050
Eluru 0881 2245000
Nellore 0861 2301999
Vishakhapatnam 0891-4284000
Delhi (Customer Care) 011-42340000
Delhi (Nodal Officer) 011-42340022

Email Ids

Customer Care [email protected]
Nodal Officer [email protected]
Appellate Authority [email protected]
Sales (Hyderabad) [email protected]
Nodal Officer (Hyderabad) [email protected]
Appellate Authority (Hyderabad) [email protected]
Helpdesk (Delhi) [email protected]
Nodal Officer (Delhi) [email protected]


Service Availability : Tirupati, Rajahmundry, Delhi, Nellore, Guntur, Eluru, Coimbatore, Vizag, Vijayawada, Hyderabad, Bangalore, Chennai,

Recent ACT Fibernet Reviews

USELESS CUSTOMER CARE AND TECHNICIAN'S

GEORGE wrote -
It's been a over a month that there is a issue been registered multiple times and none of them bother to resolve the issue. Customer care is pathetic at least the local chaiwala would understand the problem. As a user I know the problem but the useless customer care and technician's are so poor in their jobs. ...

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REVIEW ABOUT CUSTOMER SERVICE RESPONSE

DR ABHISHEK KALUNDIA wrote -
Third class customer service response . since 5 days we r calling daily but till now problem not solved. every tym asking about problm n saying withn 24hrs ur problm will be solved but again when calling after 24 hrs same thing happening. even we requested to put as a emergency n urgent complain but no respond at all from whole of the ACT team.so disappointed. ...

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VERY POOR SERVICE

AJAY wrote -
I had taken a connection of Friday 29th Sept, The ACT people were supposed to come and fix my modem, when i called them they said they are coming and them switch off their mobile, again today i called them several times - no response. Very poor quality of service- Phone number trying to reach is Mr,Arjun - 772990421. At the time of collecting the money they are very good but when service to given very disappointing. I disconnected my previous net connection and I dont have wifi at home. Some ple ...

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POOR THEN POOREST.

DEEPAK wrote -
Extremely poor service. Booked a connection on Sept 7th with 6 months subscription paid in advance and I was told it will be installed with 4 business. 5 days passed by and nothing happened. I contacted their customer helpline several times but did not receive any positive response. Finally on Sept 14th, I asked them to return my money. I sent my bank details to [email protected] and copied [email protected], [email protected] on the same day and was told it will ...

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BAD CUSTOMER CARE SERVICE

MILTON HUGGINS wrote -
one of the worst services ever. I have been waiting for the past 48hrs for some one to fix my connection and am yet to receive any feedback. The customer service executive hung up on me while i was talking. The same lady put me on hold for 25mins before a supervisor was called. Ms. Suganya informed me that my complaint would be attended to by 18:00 today. so i have to wait till the engineer comes, it seems like i am being jailed in my house for no fault of mine. My sincere advice to all, plea ...

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