ACT Broadband Customer Care



ACT Fibernet is brand of the ACT (Atria Convergence Technologies Pvt. Ltd.) internet business with Headquarter in Bangalore. Company is a triple play service provider and offers high speed broadband on fiber optics. ACT has presence in cities of Karnataka, Andhra Pradesh, Tamil Nadu and Delhi. ACT Fibernet is now also offering Broadband services in Hyderabad (Formerly known as Beam Fiber).

Customer Care

Customer Care (Hyderabad) 040 66272727 or sms 'ACT' to 56677
Bangalore 080 42840000
Chennai 0444 2840000
Coimbatore0422-4284000
Vijayawada 0866 2464050
Eluru 0881 2245000
Nellore 0861 2301999
Vishakhapatnam 0891-4284000
Delhi (Customer Care) 011-42340000
Delhi (Nodal Officer) 011-42340022

Email Ids

Customer Care [email protected]
Nodal Officer [email protected]
Appellate Authority [email protected]
Sales (Hyderabad) [email protected]
Nodal Officer (Hyderabad) [email protected]
Appellate Authority (Hyderabad) [email protected]
Helpdesk (Delhi) [email protected]
Nodal Officer (Delhi) [email protected]


Service Availability : Tirupati, Rajahmundry, Delhi, Nellore, Guntur, Eluru, Coimbatore, Vizag, Vijayawada, Hyderabad, Bangalore, Chennai,



Recent ACT Fibernet Reviews

SUCKY CUSTOMER SERVICE

PANKAJ KUMAR wrote -
I am facing issues with intermittent connectivity as the connection drops a lot. I called up fibernet they kept saying the technical team will get back to me since 31st Dec and they haven’t reached out to me yet. I heard ACT is the best but their support sucks donkey arse! I am changing my ISP. ACT can go to hell I and I won’t pay them for this month! ...

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GOOD INTERNET BUT WORST SERVICE

JAIGANESH V wrote -
Right from taking the new connection, installation, activation and configuration the serive provided was very very poor. Even for a small query you will not get the resolution up front, there will register your query provide you with the ticket no and you need to wait till there call you back. 1. The new Connection - Executive had very causal behavior was busy in entering the other new connections documents in his tab. 2. Installation - Without any prior information the installation person ...

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TERRIBLE UNRELIABLE EXPERIENCE

ARVIND wrote -
I have been a customer for two months now. When it works it is the best thing ever. 4k videos without buffering, almost no competition when it comes to speed and FUP limit. Unfortunately it fails to work a lot of times and I have had to make more than 5 complaints in this period with issues ranging from faulty modem (purchased from ACT)which I had to spend out of pocket to fix ping spikes to over 3000ms 4 instances of periods over 24 hours without internet the latest being over 48 ...

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CUSTOMER CARE IS PATHETIC

SNEHA wrote -
I was an old customer for ACT in Girinagar Bangalore. I had requested for shifting of connectiion but since they took more than a month I thought i rather disconnect and apply for a new connection. I requested for a new connection in (D-Group Layout, Bangalore) but they are not providing me connection in my area. There is ACT connection 3KM surrounding my area but not in my area. I am not getting a decent internet in my area and hence contacted ACT. I was told that connection is feasible in my a ...

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USELESS CUSTOMER CARE AND TECHNICIAN'S

GEORGE wrote -
It's been a over a month that there is a issue been registered multiple times and none of them bother to resolve the issue. Customer care is pathetic at least the local chaiwala would understand the problem. As a user I know the problem but the useless customer care and technician's are so poor in their jobs. ...

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