Alliance Broadband Customer Care

Alliance Broadband Services Pvt. Ltd. is a category 'B' ISP operating in Eastern India. company provides high speed Broadband through Ethernet LAN platform to residential users and through FTTH to SME and Corporate customers throughout the city. Corporate Office : Padmapukur (Entally),P-89, C.I.T Road,Kolkata-700 014

Email Ids

Customer Care [email protected]
Service [email protected]

Website



Service Availability : Kolkata,

Popular Broadband Plans by Alliance Broadband

Starter
Rs.500 (validity 30 days)
5 Mbps

Rs.500 per month : 5 Mbps Unlimited Usage Plan. Speed 8 Mbps for Google and Hotstar. Peered cached content will be available at 12 Mbps speed.
Plan Available in : Kolkata
Prime Plus
Rs.650 (validity 30 days)
8 Mbps

Rs.650 per month : 8 Mbps Unlimited Usage Plan. Speed of 12 Mbps for Google and Hotstar. Peered cached content will be available at 20 Mbps speed.
Plan Available in : Kolkata
Stream
Rs.300 (validity 30 days)
4 Mbps
20 GB

Rs.300 per month : 4 Mbps speed up to 20 GB and 128 Kbps afterwards.
Plan Available in : Kolkata
Zoom
Rs.600 (validity 30 days)
6 Mbps

Rs.600 per month : 6 Mbps Unlimited Usage Plan. Speed of 10 Mbps for Google and Hotstar. Peered cached content will be available at 14 Mbps speed.
Plan Available in : Kolkata
Preffered Plus
Rs.850 (validity 30 days)
10 Mbps

Rs.850 per month : 10 Mbps Unlimited Usage Plan. Speed of 16 Mbps for Google and Hotstar. Peered cached content will be available at 24 Mbps speed.
Plan Available in : Kolkata
Premium Plus
Rs.1150 (validity 30 days)
12 Mbps

Rs.1150 per month : 12 Mbps Unlimited Usage Plan. Speed of 20 Mbps for Google and Hotstar. Peered cached content will be available at 28 Mbps speed.
Plan Available in : Kolkata
Flash Plus
Rs.2600 (validity 30 days)
25 Mbps

Rs.2600 per month : 25 Mbps Unlimited Usage Plan. Speed of 30 Mbps for Google and Hotstar. Peered cached content will be available at 45 Mbps speed.
Plan Available in : Kolkata
Speed Plus
Rs.1500 (validity 30 days)
15 Mbps

Rs.1500 per month : 15 Mbps Unlimited Usage Plan. Speed of 25 Mbps for Google and Hotstar. Peered cached content will be available at 35 Mbps speed.
Plan Available in : Kolkata
Express
Rs.1000 (validity 30 days)
8 Mbps
60 GB

Rs.1000 per month : 8 Mbps speed up to 60 GB and 512 Kbps afterwards.
Plan Available in : Kolkata
Prompt
Rs.1300 (validity 30 days)
10 Mbps
80 GB

Rs.1300 per month : 10 Mbps speed up to 80 GB and 512 Kbps afterwards.
Plan Available in : Kolkata

Recent Alliance Broadband Reviews

CUSTOMER GRIEVANCE

SUDIP KUMAR DUTTA wrote -
Dear Sir, I am a customer of Alliance Broadband at Jalpaiguri Town WB since last 4 months. In later part of July'2016, the NET connection was disrupted & matter was informed telephonically to Mr Amar, Manager to restore. After dilli dallying, one person was deputed by him in first week of Aug'16 & after few days, we were informed that MODEM has to be sent to Kolkata Office as they perceived some defects in MODEM. Now after a month, when I talked to Amar today evening, he demanded Rs.1000 from m ...

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VERY VERY POOR SERVICE

SAWON CHATTOPADHYA wrote -
There is no one listen about the problem of customers. Service is very very poor. The assured that speed shall be 510kbps but it is always in every minutes timed out so that website is not opening.Money transantion is risk matter. My sevice provider in jatindas nagar belghoria.I leave bsnl for the same reason but Alliance also cheating with the customer. ...

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PATHETIC

RAJIB wrote -
Every month there are issues with payment collection. The guy out here is reluctant enough to say that I cannot go now. you have to wait , whenever I will get time I will collect money. What the hell is this? Every time the internet is down, they hardly care. They do not even pick up phone and also they behave very rude. If you people can fix this problem just do it or let me know I will switch provider instantly. I do not want to buy headache by paying money. This guy is pathetic. ...

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ALLIANCE IS POOR IN SPEED AND SERVICES

SOURAV wrote -
The night speed is very slow, as per quick plan in rest of Bengal is listed 2 Mbps from 1 am to 9 am, but here people only get speed up to 1.6 Mbps which is not fair. Even most of the time we having connection problem, and when we try to call costumer care they just make their call busy by taking off their phone receiver. ...

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AHMED

AJAZ AHMED wrote -
I jst go fr a internet connection to net provider(city cable,picnic Garden.kolkt office). But I cry sad whn the provider ( owner) misbehaving wry me. Ebb I just saw two customers complaing fr their internetnetwork problm.I also ask tht. The nt prolm arise in future. The provider returned my form and documents and said "go"I wil nt give u connection. And also misbeave with me. So I come back my home. And feel the provider s vry rude&nt giving better service to their consumer ...

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