BSNL Customer Care



Bharat Sanchar Nigam Limited is state-owned telecom company offering Broadband Services across India on technologies like ADSL, VDSL, Fibre-to-the-home (FTTH), 3G, EVDO and WiMax. BSNL has Internet subscriber market share of 15.98% as on Jun-2014.

Customer Care

BSNL Customer Care 1504 or 1800-345-1504


Service Availability : BSNL Broadband Service is available all India except Mumbai and Delhi

Popular Broadband Plans by BSNL

BB Home Combo UL 675
Rs.675 (validity 30 days)
512 Kbps

Rs.675 per month (Rs.699 in Chennai and Karnataka Circle from 1st Jan 2016) : Unlimited Plan at 512Kbps download speed. Annual plan at Rs.7425 (1 month free). 100 free voice calls within BSNL Network. Unlimited free calling across all networks across India during night from 9 p.m. to 7 a.m. Revised speed from 1st October 2015 : upto 2 Mbps till 1 GB and 512 Kbps afterwards. FUP is 5 GB in Kolkata circle.
Plan Available in : All India
Fibro Combo ULD 999
Rs.999 (validity 30 days)
20 Mbps
40 GB

Rs.999 p.m. - Download speed 20 Mbps till 40GB and 1Mbps thereafter. (BSNL Chennai Promotional Fibre Broadband plan now made regular plan). Unlimited free calling across all networks across India during night from 9 p.m. to 7 a.m.
Plan Available in : Chennai
BBG Speed Combo ULD 1091 CS70
Rs.1091 (validity 30 days)
8 Mbps
60 GB

Rs.1091 per month - Unlimited plan, download speed 8 Mbps upto 60 GB and 2Mbps beyond. Unlimited free calling across all networks across India during night from 9 p.m. to 7 a.m.
Plan Available in : Bangalore, Chennai
BB Home Combo ULD 999
Rs.999 (validity 30 days)
4 Mbps
20 GB

Rs.999 per month (Rs.1025 in Chennai and Karnataka Circle from 1st Jan 2016) - Download speed 4Mbps upto 20 GB and 2Mbps afterwards. Monthly 400 free calls. Fair usage is 12GB in Trivandrum, Ernakulam, Calicut & Kannur SSAs of Kerala and Kolkata. Monthly charges is Rs.1099 in the Odisha circle, selected SSA of UP (East) circle, selected SSA of UP (West) Circle, selected SSA of MP Circle and selected SSA of Maharashtra Circle.
Plan Available in : All India
BB Home Combo ULD 845
Rs.845 (validity 30 days)
4 Mbps
10 GB

Rs.845 per month - Unlimited Internet plan offers 4 Mbps upto 10 GB and 2Mbps afterwards. Unlimited free calling across all networks across India during night from 9 p.m. to 7 a.m.
Plan Available in : All India
BB Home UL 545
Rs.545 (validity 30 days)
2 Mbps
5 GB

Rs.545 per month (Rs.560 in Karnataka Circle from 1st Jan 2016): BSNL Broadband Plan offers 2 Mbps till 5 GB and 1Mbps afterwards. Annual Plan Rental option at Rs.5995 (1 month free). Fair usage limit will be 10GB in Tirupati, Kurnool, Anantpur, Warangal & Nellore of Andhra Pradesh circle. Fair usage will 3GB in Trivandrum, Ernakulam, Calicut & Kannur SSAs of Kerala Circle and Kolkata.
Plan Available in : All India
BBG Combo ULD 1495
Rs.1495 (validity 30 days)
4 Mbps
70 GB

Rs.1495 per month - Download speed 4Mbps upto 70 GB and 2Mbps afterwards. Monthly 250 free calls within BSNL Network. (Fixed monthly charges is Rs.1550 per month in Odisha Circle and Rs.1650 in selected SSA of UP (West) circle). Unlimited free calling across all networks across India during night from 9 p.m. to 7 a.m.
Plan Available in : All India
BBG Combo ULD 945
Rs.945 (validity 30 days)
4 Mbps
10 GB

Rs.945 per month (Rs.965 in Karnataka Circle from 1st Jan 2016) - Download speed 4Mbps upto 10GB and 2Mbps afterwards. Monthly 300 free calls in BSNL network. Annual plan payment at Rs.10395. Earlier plan "BBG Combo ULD 900" revised to Rs.945 from 01-04-2015.. Unlimited free calling across all networks across India during night from 9 p.m. to 7 a.m.
Plan Available in : All India
BBG ULD 795
Rs.795 (validity 30 days)
2 Mbps
10 GB

Rs.795 - BSNL 795 Broadband plan offers download speed 2Mbps upto 10GB and unlimited usage at 2Mbps afterwards.
Plan Available in : All India
Flexi General Combo Plan 500
Rs.500 (validity 30 days)
2 Mbps
3 GB

Rs.500 per month - Free usage and calls for Rs.500. Additional usage charges 30p/MB. Download speed 2Mbps upto 3GB and 1Mbps afterwards.. Unlimited free calling across all networks across India during night from 9 p.m. to 7 a.m.
Plan Available in : All India



Recent BSNL Reviews

POOR SERVICE AND NERD EMPLOYEES, RATING -50 OUT OF 5 : FRUSTRATED

CHIRAG RANPARA wrote -
Do not use this service provider , first two month it worked properly but after some time service getting worst , disconnected any time , speed also slow down only one thing is working perfectly and regularly is billing system of BSNL , Customer care executives making you fool every time did not solved any problem after many times of complains ...

Read Full Review >>


Speed : | Cost : | Support : | Write Review

VERY UNRELIABLE, NEVER STEADY

NISHANT wrote -
I am using BSNL broadband at Jaipur for around 10-12 years. Its like suffering. Their quality of service has not improved since 10 years and it is same as almost it was earlier. They have increased the speed and more data is provided now but it is impossible to get unterrupted internet in a single week. After every 1-2 days, the internet goes on and off without anybody knowing about it. You are very helpless when your complaint is not heard for more than 4-5 days. And BSNL do not work on Saturd ...

Read Full Review >>


Speed : | Cost : | Support : | Write Review

RAJKOT: BSNL BROBAND IS A JOKE ON YOUR FACE.

VASHISHTHA CHAUHAN wrote -
Rajkot, Gujarat City. BSNL Broadband Internet Speed + Services + Complaint everything about it is a Joke. They crack this with every customer and show middle finger after you subscribe. Prices are quite high and service Hah they don't care. Problems? it happens every single day! They don't get this business actually. Worst of the worst experience ever. You can not complete your work on time. and forget about emergency work while you require the internet. If I was a Taliban or ...

Read Full Review >>


Speed : | Cost : | Support : | Write Review

BSNL:TYPICAL GOVERNMENT ORGANIZATION. BIG STAFF POWER-POOR DELIVERY

JATINDER SINGH wrote -
I got the so-called high speed FTTH connection through an agent. The installation which was promised in 2 days happened after 2 weeks. Then landline got disrupted. In spite of repeated pleas and complaints, I had to personally visit the BSNL office with a formal letter to have my voice heard. After 2 weeks, the line was repaired. The speed of 4Mbps was promised, Actually it was slower than old dial-up connection. POOR SERVICE, POOR CUSTOMER CARE. PATHETIC BROADBAND SPEED. NO VALUE FOR MONEY SPEN ...

Read Full Review >>


Speed : | Cost : | Support : | Write Review

BSNL IS ONE THE MOST INCONSISTENT ISPS OF THE COUNTRY.

BSNL LOVER wrote -
First of all, whenever I register a complaint against internet problems, it is redirected to the lineman, who has no technical knowledge of how the internet works. I'm currently using 1199 INR plan which should ideally provide me flat 200 kbps. When I get internet link, speeds received hardly exceed 30 Kbps. Since 2 months, I have been facing issue of dsl link on router. Got my router checked at authorised service center and no issue was identified on the device part. I had to report to the serv ...

Read Full Review >>


Speed : | Cost : | Support : | Write Review

Using BSNL Broadband ? share your experience here!



Connection Speed : Price / Tariff Rate : Service and Customer Care :



All the Logos or trademarks referenced on BroadbandHub.in are property of respective Internet Service Providers. BroadbandHub.in is not an Internet Service Provider (ISP).