BSNL Customer Care

Bharat Sanchar Nigam Limited is state-owned telecom company offering Broadband Services across India on technologies like ADSL, VDSL, Fibre-to-the-home (FTTH), 3G, EVDO and WiMax. BSNL has Internet subscriber market share of 15.98% as on Jun-2014.

Customer Care

BSNL Customer Care 1504 or 1800-345-1504


Service Availability : BSNL Broadband Service is available all India except Mumbai and Delhi

Popular Broadband Plans by BSNL

BB Home Combo UL 675
Rs.675 (validity 30 days)
512 Kbps

Rs.675 per month (Rs.699 in Chennai and Karnataka Circle from 1st Jan 2016) : Unlimited Plan at 512Kbps download speed. Annual plan at Rs.7425 (1 month free). 100 free voice calls within BSNL Network. Unlimited free calling across all networks across India during night from 9 p.m. to 7 a.m. Revised speed from 1st October 2015 : upto 2 Mbps till 1 GB and 512 Kbps afterwards. FUP is 5 GB in Kolkata circle.
Plan Available in : All India
Fibro Combo ULD 999
Rs.999 (validity 30 days)
20 Mbps
40 GB

Rs.999 p.m. - Download speed 20 Mbps till 40GB and 1Mbps thereafter. (BSNL Chennai Promotional Fibre Broadband plan now made regular plan). Unlimited free calling across all networks across India during night from 9 p.m. to 7 a.m.
Plan Available in : Chennai
BBG Speed Combo ULD 1091 CS70
Rs.1091 (validity 30 days)
8 Mbps
60 GB

Rs.1091 per month - Unlimited plan, download speed 8 Mbps upto 60 GB and 1Mbps beyond. Unlimited free calling across all networks across India during night from 9 p.m. to 7 a.m.
Plan Available in : Bangalore, Chennai
BB Home Combo ULD 999
Rs.999 (validity 30 days)
4 Mbps
10 GB

Rs.999 per month (Rs.1025 in Chennai and Karnataka Circle from 1st Jan 2016) - Download speed 4Mbps upto 10 GB and 1Mbps afterwards. Monthly 400 free calls. Fair usage is 12GB in Trivandrum, Ernakulam, Calicut & Kannur SSAs of Kerala and Kolkata. Monthly charges is Rs.1099 in the Odisha circle, selected SSA of UP (East) circle, selected SSA of UP (West) Circle, selected SSA of MP Circle and selected SSA of Maharashtra Circle.
Plan Available in : All India
BB Home Combo ULD 845
Rs.845 (validity 30 days)
2 Mbps
10 GB

Rs.845 per month - Unlimited Internet plan offers 2 Mbps upto 10 GB and 1Mbps afterwards. Unlimited free calling across all networks across India during night from 9 p.m. to 7 a.m. Speed revised from 1 Mbps to 2 Mbps from 1st October 2015.
Plan Available in : All India
BB Home UL 545
Rs.545 (validity 30 days)
2 Mbps
3 GB

Rs.545 per month (Rs.560 in Karnataka Circle from 1st Jan 2016): BSNL Broadband Plan offers 2 Mbps till 3 GB and 1Mbps afterwards. Annual Plan Rental option at Rs.5995 (1 month free). Fair usage limit will be 10GB in Tirupati, Kurnool, Anantpur, Warangal & Nellore of Andhra Pradesh circle. Fair usage will 3GB in Trivandrum, Ernakulam, Calicut & Kannur SSAs of Kerala Circle and Kolkata.
Plan Available in : All India
BBG Combo ULD 1495
Rs.1495 (validity 30 days)
4 Mbps
40 GB

Rs.1495 per month - Download speed 4Mbps upto 40 GB and 1Mbps afterwards. Monthly 250 free calls within BSNL Network. (Fixed monthly charges is Rs.1550 per month in Odisha Circle and Rs.1650 in selected SSA of UP (West) circle). Unlimited free calling across all networks across India during night from 9 p.m. to 7 a.m.
Plan Available in : All India
BBG Combo ULD 945
Rs.900 (validity 30 days)
2 Mbps
10 GB

Rs.945 per month (Rs.965 in Karnataka Circle from 1st Jan 2016) - Download speed 2Mbps upto 10GB and 1Mbps afterwards. Monthly 300 free calls in BSNL network. Annual plan payment at Rs.10395. Earlier plan "BBG Combo ULD 900" revised to Rs.945 from 01-04-2015.. Unlimited free calling across all networks across India during night from 9 p.m. to 7 a.m.
Plan Available in : All India
BBG ULD 795
Rs.795 (validity 30 days)
2 Mbps
10 GB

Rs.795 - BSNL 795 Broadband plan offers download speed 2Mbps upto 10GB and unlimited usage at 1Mbps afterwards.
Plan Available in : All India
Flexi General Combo Plan 500
Rs.500 (validity 30 days)
2 Mbps

Rs.500 per month - Free usage and calls for Rs.500. Additional usage charges 30p/MB. Download speed 2Mbps upto 3GB and 1Mbps afterwards.. Unlimited free calling across all networks across India during night from 9 p.m. to 7 a.m.
Plan Available in : All India

Recent BSNL Reviews

GOOD DOWNLOAD SPEED BUT NEED MORE

MANAV wrote -
Hi everyone, i would just wanna say that BSNL provides a Strong download speed. my Data plan is 4 Mbps and i get 3.47 Mbps speed it is nice but if speed was about 3.80 in the speed test that would be better. otherwise, it has good customer service and provides a level of satisfaction. overall, it has the strong Data connection, high data package, and good service ...

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BEST FEASIBLE CHOICE

MADHAV KUMAR GIRI wrote -
I'm using bsnl broadband since a year and at present I am using 1199plan which provide 2mbps flat speed and with 24hour unlimited calling to any network. I never had any complaint about speed, the amount is also too enticing. However sometimes there arises a connection issue because of the bsnl branch technical probably, but that also get solved in short time. The only issue is with the customer service, they procrastinate if they need to visit you for servicing. ----Overall, very good!! ...

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DATA TRANSFER LIMITING

ABI JOSEPH wrote -
I am using BSNL broadband for the last 10 years plan is of 999 And from the past few months within 10 days i get a msg that nw the speed would be declined.. How is it posssbile that with limited use within 10 days i would use upto 10 gb.Bad customer care ever seen.If this is the case we need to choose other network ...

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SIMPLY WORST!

LAKSHNA wrote -
UNKNOWN FACTS ABOUT BSNL BROADBAND SERVICE!!! If I have to describe a BSNL broadband service in one word, that would be "DISGUSTING"! I've been using bsnl broadband for the past six months and nothing could be as SHITTY as it is. Believing in their false promises each time, we tried to convince ourselves to have the same broadband service only to get disappointed all the more! At times we get somewhat "okay" connection but even then the connectivity wouldn't be appreciable. It will be either re ...

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POOR SUPPORT ANNOYS YOU TILL YOU UNSUBSCRIBE

RITU RAJ wrote -
While the plans are more attractive as compared to the private ISPs, the support that you expect is much below par. With old lines and poor quality of cables that you are provided with, your connection is bound to get interrupted by faults in connection every 7-10 days, or max 20 days. (Speed however has been good upto the promise.) And then you go on rounds to the telephone exchange even after complaining over IVRS. In my case, I had to deal with Gardanibagh Tele Ex. and found out the unprofess ...

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