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Bharat Sanchar Nigam Limited is state-owned telecom company offering Broadband Services across India on technologies like ADSL, VDSL, Fibre-to-the-home (FTTH), 3G, EVDO and WiMax. BSNL has Internet subscriber market share of 15.98% as on Jun-2014.

Customer Care

BSNL Customer Care 1504 or 1800-345-1504


Service Availability : BSNL Broadband Service is available all India except Mumbai and Delhi

Recent BSNL Reviews

DATA TRANSFER LIMITING

ABI JOSEPH wrote -
I am using BSNL broadband for the last 10 years plan is of 999 And from the past few months within 10 days i get a msg that nw the speed would be declined.. How is it posssbile that with limited use within 10 days i would use upto 10 gb.Bad customer care ever seen.If this is the case we need to choose other network ...

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SIMPLY WORST!

LAKSHNA wrote -
UNKNOWN FACTS ABOUT BSNL BROADBAND SERVICE!!! If I have to describe a BSNL broadband service in one word, that would be "DISGUSTING"! I've been using bsnl broadband for the past six months and nothing could be as SHITTY as it is. Believing in their false promises each time, we tried to convince ourselves to have the same broadband service only to get disappointed all the more! At times we get somewhat "okay" connection but even then the connectivity wouldn't be appreciable. It will be either re ...

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POOR SUPPORT ANNOYS YOU TILL YOU UNSUBSCRIBE

RITU RAJ wrote -
While the plans are more attractive as compared to the private ISPs, the support that you expect is much below par. With old lines and poor quality of cables that you are provided with, your connection is bound to get interrupted by faults in connection every 7-10 days, or max 20 days. (Speed however has been good upto the promise.) And then you go on rounds to the telephone exchange even after complaining over IVRS. In my case, I had to deal with Gardanibagh Tele Ex. and found out the unprofess ...

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VERY GOOD

SENTHIL KUMAR wrote -
the new [email protected] 249 is truly awesome ! value for money. bsnl customer service is very good in our area.. the only problem I see is bsnl doesn't have a 24hrs customer care. one can't have any technical help from 5p.m. to 10 a.m only a complaint registration possible within. .bsnl has to do something about it. ...

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BROADBANND CONNECTIVITY SPPED

C S VENKATARAMAN wrote -
Based on the advertisements in media I migrated to BBG ULD 1091 plan which assures a speed of 8mbps upto 60 GB and 1 mbps thereafter. Alas, I have never seen this kind of speed in my connection Number 080 26484288. I have logged complaints many times to IIM Bangalore exchange and also made personal visits. The stock reply is cable fault and I should be happy with whatever speed I get or go for cheaper plans where I have to pay less.This is the attitude of BSNL staff and obviously I do not expect ...

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