BSNL Customer Care



Bharat Sanchar Nigam Limited is state-owned telecom company offering Broadband Services across India on technologies like ADSL, VDSL, Fibre-to-the-home (FTTH), 3G, EVDO and WiMax. BSNL has Internet subscriber market share of 15.98% as on Jun-2014.

Customer Care

BSNL Customer Care 1504 or 1800-345-1504


Service Availability : BSNL Broadband Service is available all India except Mumbai and Delhi

Recent BSNL Reviews

DISSATISFACTION

SIMRAN KUKREJA wrote -
First of all, services are not at all satisfactory, I have registered complain 4 days ago, yet no solution found, we are calling the customer care they says, someone will come and visit and will resolve the issue but none comes and leave us hanging in the air. It's not one or two time its actually a daily episode. ...

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POOR SERVICE AND NERD EMPLOYEES, RATING -50 OUT OF 5 : FRUSTRATED

CHIRAG RANPARA wrote -
Do not use this service provider , first two month it worked properly but after some time service getting worst , disconnected any time , speed also slow down only one thing is working perfectly and regularly is billing system of BSNL , Customer care executives making you fool every time did not solved any problem after many times of complains ...

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VERY UNRELIABLE, NEVER STEADY

NISHANT wrote -
I am using BSNL broadband at Jaipur for around 10-12 years. Its like suffering. Their quality of service has not improved since 10 years and it is same as almost it was earlier. They have increased the speed and more data is provided now but it is impossible to get unterrupted internet in a single week. After every 1-2 days, the internet goes on and off without anybody knowing about it. You are very helpless when your complaint is not heard for more than 4-5 days. And BSNL do not work on Saturd ...

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RAJKOT: BSNL BROBAND IS A JOKE ON YOUR FACE.

VASHISHTHA CHAUHAN wrote -
Rajkot, Gujarat City. BSNL Broadband Internet Speed + Services + Complaint everything about it is a Joke. They crack this with every customer and show middle finger after you subscribe. Prices are quite high and service Hah they don't care. Problems? it happens every single day! They don't get this business actually. Worst of the worst experience ever. You can not complete your work on time. and forget about emergency work while you require the internet. If I was a Taliban or ...

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BSNL:TYPICAL GOVERNMENT ORGANIZATION. BIG STAFF POWER-POOR DELIVERY

JATINDER SINGH wrote -
I got the so-called high speed FTTH connection through an agent. The installation which was promised in 2 days happened after 2 weeks. Then landline got disrupted. In spite of repeated pleas and complaints, I had to personally visit the BSNL office with a formal letter to have my voice heard. After 2 weeks, the line was repaired. The speed of 4Mbps was promised, Actually it was slower than old dial-up connection. POOR SERVICE, POOR CUSTOMER CARE. PATHETIC BROADBAND SPEED. NO VALUE FOR MONEY SPEN ...

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