Beam Telecom Customer Care



Beam Telecom Private Limited popularly known as Beam Fiber, is an ACT Group company. Beam Telecom provides high speed broadband internet services across the city of Hyderabad. Note : Beam Fibre is now ACT Fibrenet. Click here to see ACT Fibrenet ISP Page.

Customer Care

Email Ids

email [email protected]
Nodal Officer [email protected]
Appellate Authority [email protected]

Website

Social Media



Service Availability : Hyderabad,

Recent Beam Telecom Reviews

NO CONNECTION YET

SRINIVAS wrote -
I have been asking for Beam connection from August 23rd, as of today i don't have a connection. I have paid one year subscription of 9k + and 1700+ for router on August 27th. I have been in touch with these numbers who claims themselves as CEO's of the organization where they can resolve issues within no time. 9100974168, 9666887145... Very disappointing with the service on new connection.God knows how the service would be after I get the connection. Kindly consider my comments with ...

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BEAM TELECOM(ACT)

BADRI wrote -
I am a Beam customer from last 3 years and I see the customer support is worst and no proper response from the customer care when we raise a issue. I see Beam is the worst customer support and connectivity from the Internet providers. there is no escalation metrics defined and customer have to waste his valuable time to escalate to next level as customer care representative never willing to transfer to the supervisors and supervisors to floor managers vice versa. I finally frustrated and dis ...

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YES

SUJATHA wrote -
If i gave complaint no response. After one week only they will come after sending so many mails or calls. Im staying in Hyderabad kothapet area. Here sales persons and techniations very lazy they were not respond immediately. I apllied for Static IP from 10days back still no answer from them. I am very upset with your customer care. ...

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FREQUENT DISCONNECTIONS

SIDDIQUI wrote -
Hi, All.... Am a user of Beam for almost more than one and a half year but am very upset to post this review but m helpless coz from past 1 month almost regular days my net connection goes off and when we call to customer care the call will be on Hold for long duration and no response.... if it is not able to handle the customers with an appropriate number of Technicians and customer service agents then i request the management to give up and do not bluff anymore customers.....And even if this g ...

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