Cherrinet Customer Care



Cherrinet offers Broadband service in Chennai, Tiruchirappalli, Puducherry, Madurai and covers areas : Anna Nagar, Adayar, Ekkaduthangal, Gandhi Nagar, Jafferkhanpet, Karapakkam, Kasthuribai Nagar, Kilpaulk, Kodambakkam, Kolapakkam (Porur), Mahalingapuram, Mylapore, Perungudi, Secretriate Colony, Sowcarpet, Thiruvanmiyur, Thoraipakkam and Trustpuram.

Customer Care

Customer Care 044-49303030 / 18001037286
Sales044-49303030
Appellate Authority7338807854

Email Ids

Customer Support [email protected]
Billing Complaints [email protected]
Appellate Authority[email protected]

Website



Service Availability : Tirunelveli, Madurai, Tiruchirappalli, Puducherry, Chennai,

Recent Cherrinet Reviews

CHERRINET IS A FRAUD COMPANY LACKING ANY CAPACITY TO HONOR THEIR CONTRACT AND LACK MANPOWER AND VERY POOR SERVICE

GEETHA wrote -
I entered into a contract with this company by paying advance for six months connection yesterday(6/10/17). They assured me that they would provide me a connection today within 24 hours. I got a user name and password. Around 4 pm today, they informed me that they were short of personnel. They informed me that they won't be able to complete the work. This is the state of the company which doesn't honor their word. They don't have the required personnel like linesman to do the work. When I ask ...

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POOR CUSTOMER EXPERIENCE - NOT SUITABLE FOR VOIP OR VPN

BHUVAN wrote -
I'm having 100 Mbps BB connection. Facing lot of packet drops and latency especially over weekends and evening times during weekday. So I cannot take any Skype calls or connect via VPN using this service. Reported this issue and a field OPS came and changed the ONT mentioning week optical signal. They did not even realize that this is typical over subscription issue and packet drops are due to offering best effort service. Issue continued and their technical team mentioned that their ring networ ...

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CHERRINET WORKS GOOD

SATHISH wrote -
Hi, I am living in porur alapakkam location in chennai tamil nadu. Cherrinet launches its broadband to this location 3 months before Finaly i got my connection now Using for past 1 week no issues and good speed my plan is STARTER PLUS 75GB at 40mbps then 512kbps.Cherrinet providing this Speed for affrodable price of RS.1099+165 tax. Works pretty Good. Thanks CHERRINET for providing FIBERNET in my location. airtel ,act.etc are not providing broadband in this location. ...

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CHERRINET HAS A DECENT NETWORK.

MAYANK SHAH wrote -
Initially after lot of consideration I decided to go with cherrinet. The setup was very quick. In just 2 days they installed the router. But after 2 days the there were some issues. My complaint was registered quickly but it took them 2 days to rectify the issue, which just to reset my router. And again after 2 days my net was down. This time there was a wire cut which took another 2 days to resolve. Also my plan got over in 20 days(75GB), which is impossible because before cherrinet I had a ...

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VERY WORST SERVICE

ANSIKA wrote -
Customer Id# 101813,,,,Its a very bad service, the customer care number provided ("044 49303030") is not working. Net is very very slow, which is not at all acceptable. Even though we are tying to reach any assistance they don't cant guide, nor any of the CherriNet employee assistance anything. Even the CherriNet Sales person from whom we took the line will skip the call by stating that he'll forward your complaint to the complain dept,,,,,,, Very Worst Service ...

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