Cherrinet Customer Care



Cherrinet offers Broadband service in Chennai, Tiruchirappalli, Puducherry, Madurai and covers areas : Anna Nagar, Adayar, Ekkaduthangal, Gandhi Nagar, Jafferkhanpet, Karapakkam, Kasthuribai Nagar, Kilpaulk, Kodambakkam, Kolapakkam (Porur), Mahalingapuram, Mylapore, Perungudi, Secretriate Colony, Sowcarpet, Thiruvanmiyur, Thoraipakkam and Trustpuram.

Customer Care

Customer Care 044-49303030 / 18001037286
Sales044-49303030
Appellate Authority7338807854

Email Ids

Customer Support [email protected]
Billing Complaints [email protected]
Appellate Authority[email protected]

Website



Service Availability : Tirunelveli, Madurai, Tiruchirappalli, Puducherry, Chennai,

Popular Broadband Plans by Cherrinet

Cherrinet Starter
Rs.999 (validity 30 days)
100 Mbps
100 GB

Rs.999 per month : 100 Mbps speed upto 100 GB and unlimited data at 512 Kbps afterwords.
Plan Available in : Chennai, Tiruchirappalli, Puducherry
Cherrinet Basic
Rs.1499 (validity 30 days)
200 Mbps
250 GB

Rs.1499 per month : 200 Mbps speed upto 250 GB and unlimited usage at 1 Mbps afterwords.
Plan Available in : Chennai, Tiruchirappalli, Puducherry
Cherrinet Diamond
Rs.3999 (validity 30 days)
250 Mbps
550 GB

Rs.3999 per month : 250 Mbps speed upto 550 GB and unlimited usage at 2 Mbps afterwords.
Plan Available in : Chennai, Tiruchirappalli, Puducherry
Cherrinet Platinum
Rs.4999 (validity 30 days)
250 Mbps
700 GB

Rs.4999 per month : 250 Mbps speed upto 700 GB and unlimited usage at 2 Mbps afterwords.
Plan Available in : Chennai, Tiruchirappalli, Puducherry
Cherrinet Silver
Rs.1999 (validity 30 days)
200 Mbps
350 GB

Rs.1999 per month : 200 Mbps speed upto 350 GB and unlimited usage at 1 Mbps afterwords.
Plan Available in : Chennai, Tiruchirappalli, Puducherry
Cherrinet Gold
Rs.2999 (validity 30 days)
200 Mbps
450 GB

Rs.2999 per month : 200 Mbps speed upto 450 GB and unlimited usage at 2 Mbps afterwords.
Plan Available in : Chennai, Tiruchirappalli, Puducherry
Cherrinet Starter Plus
Rs.1099 (validity 30 days)
150 Mbps
150 GB

Rs.1099 per month : 150 Mbps speed upto 150 GB and unlimited data at 512 Kbps afterwords.
Plan Available in : Chennai, Tiruchirappalli, Puducherry
Cherrinet K Diamond
Rs.3999 (validity 30 days)
150 Mbps
450 GB

Rs.3999 per month : 150 Mbps speed upto 450 GB and unlimited data at 2Mbps afterwords.
Plan Available in : Madurai, Tirunelveli
Cherrinet K Gold
Rs.2999 (validity 30 days)
125 Mbps
350 GB

Rs.2999 per month : 125 Mbps speed upto 350 GB and unlimited data at 2Mbps afterwords.
Plan Available in : Madurai, Tirunelveli
Cherrinet K Starter
Rs.999 (validity 30 days)
50 Mbps
60 GB

Rs.999 per month : 50 Mbps speed upto 60 GB and unlimited data at 512 Kbps afterwords.
Plan Available in : Madurai, Tirunelveli



Recent Cherrinet Reviews

POOR CUSTOMER EXPERIENCE - NOT SUITABLE FOR VOIP OR VPN

BHUVAN wrote -
I'm having 100 Mbps BB connection. Facing lot of packet drops and latency especially over weekends and evening times during weekday. So I cannot take any Skype calls or connect via VPN using this service. Reported this issue and a field OPS came and changed the ONT mentioning week optical signal. They did not even realize that this is typical over subscription issue and packet drops are due to offering best effort service. Issue continued and their technical team mentioned that their ring networ ...

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CHERRINET WORKS GOOD

SATHISH wrote -
Hi, I am living in porur alapakkam location in chennai tamil nadu. Cherrinet launches its broadband to this location 3 months before Finaly i got my connection now Using for past 1 week no issues and good speed my plan is STARTER PLUS 75GB at 40mbps then 512kbps.Cherrinet providing this Speed for affrodable price of RS.1099+165 tax. Works pretty Good. Thanks CHERRINET for providing FIBERNET in my location. airtel ,act.etc are not providing broadband in this location. ...

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CHERRINET HAS A DECENT NETWORK.

MAYANK SHAH wrote -
Initially after lot of consideration I decided to go with cherrinet. The setup was very quick. In just 2 days they installed the router. But after 2 days the there were some issues. My complaint was registered quickly but it took them 2 days to rectify the issue, which just to reset my router. And again after 2 days my net was down. This time there was a wire cut which took another 2 days to resolve. Also my plan got over in 20 days(75GB), which is impossible because before cherrinet I had a ...

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VERY WORST SERVICE

ANSIKA wrote -
Customer Id# 101813,,,,Its a very bad service, the customer care number provided ("044 49303030") is not working. Net is very very slow, which is not at all acceptable. Even though we are tying to reach any assistance they don't cant guide, nor any of the CherriNet employee assistance anything. Even the CherriNet Sales person from whom we took the line will skip the call by stating that he'll forward your complaint to the complain dept,,,,,,, Very Worst Service ...

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VERY POOR

KRISHNANA wrote -
I got 125 GB 100 MPS plan for 1600. Within 4th day they said I have consumed 125 GB. For pas 8 years I am with BSNL, I use max 30 GB per month. These guys says within 4 days I used 125 GB. They are cheating. So now I get 512KB speed. I have no idea to extend this next month. PLEASE NEVER GO TO THIS. WASTE OF MONEY AND TIME. ...

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