Connect Broadband Customer Care



connect Broadband is brand of QUADRANT TELEVENTURES LIMITED (formerly known as HFCL Infotel Limited) offering Broadband Triple play service - Voice, Data & Video in Punjab circle.

Customer Care

Customer Care 1557 (toll free) or 0172-5055355
Appellate Authority 0172-5013060

Email Ids

Customer Care [email protected]
Appellate Authority [email protected]


Service Availability : Zirakpur, Bathinda, Patiala, Ludhiana, Jalandhar, CHANDIGARH, Bhathinda, Amritsar,

Popular Broadband Plans by Connect Broadband

Bolt 1799
Rs.1799 (validity 30 days)
8 Mbps
200 GB

Rs.1799 per month - Connect Unlimited plan offers 2 / 4 / 8 Mbps speed upto 200 GB and 2 Mbps thereafter. Speed is subject to network feasibility. Unlimited free local and STD calls.
Plan Available in : Amritsar, Chandigarh, Ludhiana, Zirakpur, Jalandhar, Bathinda
Bolt 2499
Rs.2499 (validity 30 days)
8 Mbps
300 GB

Rs.2499 per month - Connect Unlimited plan offers 2 / 4 / 8 Mbps speed upto 300 GB and 2 Mbps thereafter. Speed is subject to network feasibility. Unlimited free local and STD calls.
Plan Available in : Amritsar, Chandigarh, Ludhiana, Zirakpur, Jalandhar, Bathinda
Buzz 799
Rs.799 (validity 30 days)
8 Mbps
50 GB

Rs.799 per month - Connect Broadband plan offers 2 / 4 / 8 Mbps speed upto 50GB and 1 Mbps thereafter. Speed is subject to network feasibility. Unlimited free local and STD calls.
Plan Available in : Amritsar, Chandigarh, Ludhiana, Zirakpur, Jalandhar, Bathinda
Buzz 999
Rs.999 (validity 30 days)
8 Mbps
75 GB

Rs.999 per month - Connect Broadband plan offers 2 / 4 / 8 Mbps speed upto 75GB and 1 Mbps thereafter. Unlimited free local and STD calls.
Plan Available in : Amritsar, Chandigarh, Ludhiana, Zirakpur, Jalandhar, Bathinda
Fiber N 999
Rs.999 (validity 30 days)
50 Mbps
75 GB

Rs.999 per month - Download speed 50 Mbps till 75GB and 1 Mbps thereafter. Plan will be given on FTTH (Fibre-to-the-home) technology. Unlimited Local + STD calls.
Plan Available in : Amritsar, CHANDIGARH, Ludhiana, Zirakpur, Jalandhar, Bathinda
Bolt 3999
Rs.3999 (validity 30 days)
8 Mbps
1000 GB

Rs.3999 per month - Connect Unlimited plan offers 2 / 4 / 8 Mbps speed upto 1000 GB and 2 Mbps thereafter. Speed is subject to network feasibility. Unlimited free local and STD calls.
Plan Available in : Amritsar, Chandigarh, Ludhiana, Zirakpur, Jalandhar, Bathinda
Fiber N 899
Rs.899 (validity 30 days)
20 Mbps
30 GB

Rs.899 per month - Download speed 20 Mbps till 30GB and 1 Mbps thereafter. Plan will be given on FTTH (Fibre-to-the-home) technology. Unlimited Local + STD calls.
Plan Available in : Amritsar, CHANDIGARH, Ludhiana, Zirakpur, Jalandhar, Bathinda
Fiber N 1499
Rs.1499 (validity 30 days)
50 Mbps
150 GB

Rs.1499 per month - Download speed 50 Mbps till 150GB and 1 Mbps thereafter. Plan will be given on FTTH (Fibre-to-the-home) technology. Unlimited Local + STD calls.
Plan Available in : Amritsar, CHANDIGARH, Ludhiana, Zirakpur, Jalandhar, Bathinda
Buzz 1299
Rs.1299 (validity 30 days)
8 Mbps
125 GB

Rs.1299 per month - Connect Unlimited plan offers 2 / 4 / 8 Mbps speed upto 125 GB and 2 Mbps thereafter. Speed is subject to network feasibility. Unlimited free local and STD calls.
Plan Available in : Amritsar, Chandigarh, Ludhiana, Zirakpur, Jalandhar, Bathinda
Fiber N 1199
Rs.1199 (validity 30 days)
50 Mbps
95 GB

Rs.1199 per month - Download speed 50 Mbps till 95GB and 1 Mbps thereafter. Plan will be given on FTTH (Fibre-to-the-home) technology. Unlimited Local + STD calls.
Plan Available in : Amritsar, CHANDIGARH, Ludhiana, Zirakpur, Jalandhar, Bathinda



Recent Connect Broadband Reviews

WORST SERVICE EVER

RAJESH wrote -
I have connect broadband connection to enjoy high speed internet at low cost but it is not working for the last 15 days. Everytime I call customer care, they tell to wait for 2 days. No one responds from office. Moreover they have sent me phone bill of full amount despite of informing them of the long pending fault. Now they are telling that amount will be reduced in next bill. Phone line is still down and their "2 days" are yet to come. ...

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FRAUD COMPANY AND EMPLOYEE

KULDEEP SINGH wrote -
hi request you to all do not take connect company connection its a totally fraud and its employees are also lair they told you something and give you another plan and then you got frustrated and then they don't solve your connection problem.As a told you they are liar i had got connection from lady name Lavina from Panchkula Haryana, with u/L Calling and internet but she gave me just a internet connection and she did not given me landline connection now its about to 15 days gone she don't pic my ...

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WORST THEN WORST

ROHAN SIKRI wrote -
Connect broadband is even worst than Tikona and other cheap providers. My name is Rohan Sikri resident of Guru Har Sahai dist Ferozpur. These people are money eaters. In every month for atleast 8-9 days their internet does not wor and wen I said to remove connection the internet got off very next day and after 4 months I am getting bill for amount to pay. I did complaint many times, every internet provided has different way of deactivating their connection from customer side. They never told me ...

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WORST SERVICES EVER

AMITPAL SINGH wrote -
My Problem: My connect profile lowers everyday in the evening. My downstream comes between 1535 and 3536 means this is only 1 or 2mbps. But I have 4 mbps plan. Not Only this I am agree to pay more money as I really need 8 mbps speed. Resolution: No resolution yet, Your connect persons are asking me to lower the plan. Because they are unable to resolve the problem. They did not understand what I am working with this internet. I am a freelancer and I have heavy workload of clients. Thi ...

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POOR SERVICES

HK wrote -
When I got the broadband connection of CONNECT, I got the WiFi modem placed in another room temporarily as renovation was going on in the room in which I thought to place it actually. The technician told me that the shifting will be free of cost. But recently, when I made a request for technician's visit for shifting the broadband connection from one room to another on the same floor, the customer executive told me that I would be charged Rs 300 for the shifting. The price is exuberantly high fo ...

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