Connect Broadband Customer Care

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connect Broadband is brand of QUADRANT TELEVENTURES LIMITED (formerly known as HFCL Infotel Limited) offering Broadband Triple play service - Voice, Data & Video in Punjab circle.

Customer Care

Customer Care 1557 (toll free) or 0172-5055355
Appellate Authority 0172-5013060

Email Ids

Customer Care [email protected]
Appellate Authority [email protected]


Service Availability : Zirakpur, Bathinda, Patiala, Ludhiana, Jalandhar, CHANDIGARH, Bhathinda, Amritsar,

Recent Connect Broadband Reviews

WORST THEN WORST

ROHAN SIKRI wrote -
Connect broadband is even worst than Tikona and other cheap providers. My name is Rohan Sikri resident of Guru Har Sahai dist Ferozpur. These people are money eaters. In every month for atleast 8-9 days their internet does not wor and wen I said to remove connection the internet got off very next day and after 4 months I am getting bill for amount to pay. I did complaint many times, every internet provided has different way of deactivating their connection from customer side. They never told me ...

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WORST SERVICES EVER

AMITPAL SINGH wrote -
My Problem: My connect profile lowers everyday in the evening. My downstream comes between 1535 and 3536 means this is only 1 or 2mbps. But I have 4 mbps plan. Not Only this I am agree to pay more money as I really need 8 mbps speed. Resolution: No resolution yet, Your connect persons are asking me to lower the plan. Because they are unable to resolve the problem. They did not understand what I am working with this internet. I am a freelancer and I have heavy workload of clients. Thi ...

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POOR SERVICES

HK wrote -
When I got the broadband connection of CONNECT, I got the WiFi modem placed in another room temporarily as renovation was going on in the room in which I thought to place it actually. The technician told me that the shifting will be free of cost. But recently, when I made a request for technician's visit for shifting the broadband connection from one room to another on the same floor, the customer executive told me that I would be charged Rs 300 for the shifting. The price is exuberantly high fo ...

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VERY BAD SERVICE

SUNIL KUMAR RAINA wrote -
this company is really a fraud campany and have very poor service , all the employer of this company are lier , they just change your plan anytime they just call if u dont pick call they will change a plan with own , and customer care service very poor they told company plan is change now . very poor service connect broadband , I WISH YOUR HAS TO BE CLOSED ...

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VERY POOR SERVICE

SAGAR KUMAR wrote -
SUCH A REALLY VERY BAD SERVICE FROM YOUR SIDE MY LANDLINE PHONE IS NOT WORKING FROM 12 JULY 11.00 AM AND I COMPLAINT TO YOUR CUSTOMER CARE 198 NUMBER AND SHE ASKED ME YOUR ENGINEER WILL BE VISIT IN 8 HOUR AFTER 8 HOUR I CALL AND THEY TOLD ME NOW THEY CANNOT VISIT BECAUSE OUR OFFICAL TIME IS OFF NOW THEN I CALL NEXT DAY THE TOLD ME WITH IN 2 HOUR BUT NO ONE IS CAME AND I CALL AGAIN AND AGAIN NO THEY ARE SAYING 1 HOUR OR TWO HOUR YOUR SERVICE LIKE GOVERNMENT BANK AND IN THE END I GO TO YOUR OFFI ...

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