Connect Broadband Customer Care



connect Broadband is brand of QUADRANT TELEVENTURES LIMITED (formerly known as HFCL Infotel Limited) offering Broadband Triple play service - Voice, Data & Video in Punjab circle.

Customer Care

Customer Care 1557 (toll free) or 0172-5055355
Appellate Authority 0172-5013060

Email Ids

Customer Care [email protected]
Appellate Authority [email protected]


Service Availability : Zirakpur, Bathinda, Patiala, Ludhiana, Jalandhar, CHANDIGARH, Bhathinda, Amritsar,



Recent Connect Broadband Reviews

WORST CUSTOMER SERVICE

PIYUSH GUPTA wrote -
Worst customer service ever we have asked the operator to cut the connection in the month of June but they didn't consider it as we have paid full bill in the month of July but we are getting calls from your office for the payment of the bill.we have been to your office three times regarding this in sunny enclave but they are not getting it clear and calling us again and again we are not so workless that we go every day to your office regarding this problem so I request you to fix this problem ...

Read Full Review >>


Speed : | Cost : | Support : | Write Review

WORST SERVICE EVER

RAJESH wrote -
I have connect broadband connection to enjoy high speed internet at low cost but it is not working for the last 15 days. Everytime I call customer care, they tell to wait for 2 days. No one responds from office. Moreover they have sent me phone bill of full amount despite of informing them of the long pending fault. Now they are telling that amount will be reduced in next bill. Phone line is still down and their "2 days" are yet to come. ...

Read Full Review >>


Speed : | Cost : | Support : | Write Review

FRAUD COMPANY AND EMPLOYEE

KULDEEP SINGH wrote -
hi request you to all do not take connect company connection its a totally fraud and its employees are also lair they told you something and give you another plan and then you got frustrated and then they don't solve your connection problem.As a told you they are liar i had got connection from lady name Lavina from Panchkula Haryana, with u/L Calling and internet but she gave me just a internet connection and she did not given me landline connection now its about to 15 days gone she don't pic my ...

Read Full Review >>


Speed : | Cost : | Support : | Write Review

WORST THEN WORST

ROHAN SIKRI wrote -
Connect broadband is even worst than Tikona and other cheap providers. My name is Rohan Sikri resident of Guru Har Sahai dist Ferozpur. These people are money eaters. In every month for atleast 8-9 days their internet does not wor and wen I said to remove connection the internet got off very next day and after 4 months I am getting bill for amount to pay. I did complaint many times, every internet provided has different way of deactivating their connection from customer side. They never told me ...

Read Full Review >>


Speed : | Cost : | Support : | Write Review

WORST SERVICES EVER

AMITPAL SINGH wrote -
My Problem: My connect profile lowers everyday in the evening. My downstream comes between 1535 and 3536 means this is only 1 or 2mbps. But I have 4 mbps plan. Not Only this I am agree to pay more money as I really need 8 mbps speed. Resolution: No resolution yet, Your connect persons are asking me to lower the plan. Because they are unable to resolve the problem. They did not understand what I am working with this internet. I am a freelancer and I have heavy workload of clients. Thi ...

Read Full Review >>


Speed : | Cost : | Support : | Write Review



Using Connect Broadband Broadband ? share your experience here!



Connection Speed : Price / Tariff Rate : Service and Customer Care :