Connect Broadband Customer Care

connect Broadband is brand of QUADRANT TELEVENTURES LIMITED (formerly known as HFCL Infotel Limited) offering Broadband Triple play service - Voice, Data & Video in Punjab circle.

Customer Care

Customer Care 1557 (toll free) or 0172-5055355
Appellate Authority 0172-5013060

Email Ids

Customer Care [email protected]
Appellate Authority [email protected]


Service Availability : Zirakpur, Bathinda, Patiala, Ludhiana, Jalandhar, CHANDIGARH, Bhathinda, Amritsar,

Popular Broadband Plans by Connect Broadband

FTTH Faster 1099
Rs.1099 (validity 30 days)
10 Mbps
50 GB

Rs.1099 per month - Download speed 10Mbps till 50GB and 1 Mbps thereafter. Plan will be given on FTTH (Fibre-to-the-home) technology.
Plan Available in : Amritsar, CHANDIGARH, Ludhiana, Zirakpur, Jalandhar, Bathinda
Zzip 849
Rs.849 (validity 30 days)
1 Mbps
15 GB

Rs.849 per month - Unlimited plan, Download speed 1Mbps upto 15GB and 512 Kbps thereafter.
Plan Available in : Amritsar, Bhathinda, CHANDIGARH, Jalandhar, Ludhiana, Patiala
FTTH Faster 949
Rs.949 (validity 30 days)
10 Mbps
30 GB

Rs.949 per month - Download speed 10 Mbps till 30GB and 1 Mbps thereafter. Plan will be given on FTTH (Fibre-to-the-home) technology.
Plan Available in : Amritsar, CHANDIGARH, Ludhiana, Zirakpur, Jalandhar, Bathinda
Safe 899
Rs.899 (validity 30 days)
1 Mbps
15 GB

Rs.899 per month - Unlimited plan, Download speed 1Mbps upto 15GB and 512 Kbps thereafter. 2 free connect safe keys.
Plan Available in : Amritsar, Bhathinda, CHANDIGARH, Jalandhar, Ludhiana, Patiala
FTTH Faster 1449
Rs.1449 (validity 30 days)
10 Mbps
100 GB

Rs.1449 per month - Download speed 10Mbps till 100GB and 1 Mbps thereafter. Plan will be given on FTTH (Fibre-to-the-home) technology.
Plan Available in : Amritsar, CHANDIGARH, Ludhiana, Zirakpur, Jalandhar, Bathinda
FTTH Express 4999
Rs.4999 (validity 30 days)
100 Mbps
100 GB

Rs.4999 per month - Download speed 100Mbps till 100GB and 1Mbps thereafter. Plan will be given on FTTH (Fibre-to-the-home) technology.
Plan Available in : Amritsar, CHANDIGARH, Ludhiana, Zirakpur, Jalandhar, Bathinda
FTTH Faster 2799
Rs.2799 (validity 30 days)
50 Mbps
100 GB

Rs.2799 per month - Download speed 50Mbps till 100GB and 1Mbps thereafter. Plan will be given on FTTH (Fibre-to-the-home) technology.
Plan Available in : Amritsar, CHANDIGARH, Ludhiana, Zirakpur, Jalandhar, Bathinda
Safe 1299
Rs.1299 (validity 30 days)
2 Mbps
35 GB

Rs.1299 per month - Unlimited plan offering speed 2Mbps upto 35GB and 512 Kbps afterwards. 3 free connect safe keys. 60000 seconds free local call value.
Plan Available in : Amritsar, Bhathinda, CHANDIGARH, Jalandhar, Ludhiana, Patiala
FTTH Faster 1899
Rs.1899 (validity 30 days)
25 Mbps
50 GB

Rs.1899 per month - Download speed 25Mbps till 50GB and 1 Mbps thereafter. Plan will be given on FTTH (Fibre-to-the-home) technology.
Plan Available in : Amritsar, CHANDIGARH, Ludhiana, Zirakpur, Jalandhar, Bathinda
Safe 999
Rs.999 (validity 30 days)
2 Mbps
15 GB

Rs.999 per month - Unlimited plan, speed 2Mbps upto 15GB and 512 Kbps thereafter. 2 free connect safe keys.
Plan Available in : Amritsar, Bhathinda, CHANDIGARH, Jalandhar, Ludhiana, Patiala

Recent Connect Broadband Reviews

FRAUD COMPANY AND EMPLOYEE

KULDEEP SINGH wrote -
hi request you to all do not take connect company connection its a totally fraud and its employees are also lair they told you something and give you another plan and then you got frustrated and then they don't solve your connection problem.As a told you they are liar i had got connection from lady name Lavina from Panchkula Haryana, with u/L Calling and internet but she gave me just a internet connection and she did not given me landline connection now its about to 15 days gone she don't pic my ...

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WORST THEN WORST

ROHAN SIKRI wrote -
Connect broadband is even worst than Tikona and other cheap providers. My name is Rohan Sikri resident of Guru Har Sahai dist Ferozpur. These people are money eaters. In every month for atleast 8-9 days their internet does not wor and wen I said to remove connection the internet got off very next day and after 4 months I am getting bill for amount to pay. I did complaint many times, every internet provided has different way of deactivating their connection from customer side. They never told me ...

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WORST SERVICES EVER

AMITPAL SINGH wrote -
My Problem: My connect profile lowers everyday in the evening. My downstream comes between 1535 and 3536 means this is only 1 or 2mbps. But I have 4 mbps plan. Not Only this I am agree to pay more money as I really need 8 mbps speed. Resolution: No resolution yet, Your connect persons are asking me to lower the plan. Because they are unable to resolve the problem. They did not understand what I am working with this internet. I am a freelancer and I have heavy workload of clients. Thi ...

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POOR SERVICES

HK wrote -
When I got the broadband connection of CONNECT, I got the WiFi modem placed in another room temporarily as renovation was going on in the room in which I thought to place it actually. The technician told me that the shifting will be free of cost. But recently, when I made a request for technician's visit for shifting the broadband connection from one room to another on the same floor, the customer executive told me that I would be charged Rs 300 for the shifting. The price is exuberantly high fo ...

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VERY BAD SERVICE

SUNIL KUMAR RAINA wrote -
this company is really a fraud campany and have very poor service , all the employer of this company are lier , they just change your plan anytime they just call if u dont pick call they will change a plan with own , and customer care service very poor they told company plan is change now . very poor service connect broadband , I WISH YOUR HAS TO BE CLOSED ...

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