Excitel Customer Care



Excitel Broadband Pvt. Ltd. provides services in Delhi, Noida, Ghaziabad and Hyderabad. company has hundreds of kilometers of dedicated dark fiber and delivers broadband services on fiber. Company offers plans with speed up to 25 Mbps. Peering speed up to 50 Mbps is also provided on unlimited plans.
Office Address:O-2, 2nd Floor, Lajpat Nagar II, New Delhi - 110025

Customer Care

Email Ids

Website

Social Media



Service Availability : Noida, Hyderabad, Ghaziabad, Delhi,



Recent Excitel Reviews

BAD PRODUCT AND CUSTOMER SERVICE

SRINIVASA REDDY wrote -
I thought of testing this service(planned to change my existing SP) in my home at attapur, hyderabad. I have called up Excitel customer service and they sent their representative. He took my details and promised me for connection in 2 hours and that 2 hours came after 5 days of my generous followups and alt last they have installed cable and provided connection. After that internet worked for 10 hours and started giving trouble. One funny thing is whenever there is power cut in my location, ther ...

Read Full Review >>


Speed : | Cost : | Support : | Write Review

NO CONNECTIVITY AT ALL

TULASI DAS wrote -
To rate this service provider there shall be negative rating, the service, customer support is unbearable. To get issue resolved these guys dont have any escalation procedure we shall leave all our works aside and followup these guys to resolve hten only that gets resolved at least after 15 to 20 days. ...

Read Full Review >>


Speed : | Cost : | Support : | Write Review

WORST SPEED AND CONNECTION ISSUES

ASHISH HARBOLA wrote -
connection is disturbed after some time.In the starting phase it was ok but after some days speed became a major issue.Another problem is of connection.It gets disconnected anytime it wants.i tried complaining about it but all in vein.They told us that they will provide the receipt for the bill and i never got it.Also they told me that they will refund my money with in 1 month if you are not satisfied.I sure as hell am not satisfied.I WANT MY REFUND!!!!!!! ...

Read Full Review >>


Speed : | Cost : | Support : | Write Review

NOT THAT BAD...MY EXPERIENCES ARE GOOD IN DWARKA

RANJEET wrote -
I feel sorry seeing so many negative feedback. Well I live in sector-10, Dwarka and Excited is my 4th service provider. I find this good...a true unlimited and price wise. Yes there are few occasions when network went down because other competitor cut their optic fibre wire. In other situation, I usually call local boy - Ritesh and things get resolved within 10-15 minutes. I started with Airtel that one of the worst I say. My second connection was MTNL and I did not have any other option tha ...

Read Full Review >>


Speed : | Cost : | Support : | Write Review

WORST SERVICE

AJAY CHANDAN wrote -
Worst and ridicules service from excitel .i have made a payment on 17-6-17 and the technician had promised me that with in 24 hrs connection will given,after taking payment no one did follow up to me regarding the connection,or other issues,and if i tries calling them one is in busy all the time and other guy is telling that today we will send them,tired of calling the team leader and executive,and the cust care people are also fake,giving fake promises to the clients ,no reminder call no follow ...

Read Full Review >>


Speed : | Cost : | Support : | Write Review



Using Excitel Broadband ? share your experience here!



Connection Speed : Price / Tariff Rate : Service and Customer Care :