Excitel Customer Care



Excitel Broadband Pvt. Ltd. provides services in Delhi, Noida, Ghaziabad and Hyderabad. company has hundreds of kilometers of dedicated dark fiber and delivers broadband services on fiber. Company offers plans with speed up to 25 Mbps. Peering speed up to 50 Mbps is also provided on unlimited plans.
Office Address:O-2, 2nd Floor, Lajpat Nagar II, New Delhi - 110025

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Service Availability : Noida, Hyderabad, Ghaziabad, Delhi,

Recent Excitel Reviews

WORST SPEED AND CONNECTION ISSUES

ASHISH HARBOLA wrote -
connection is disturbed after some time.In the starting phase it was ok but after some days speed became a major issue.Another problem is of connection.It gets disconnected anytime it wants.i tried complaining about it but all in vein.They told us that they will provide the receipt for the bill and i never got it.Also they told me that they will refund my money with in 1 month if you are not satisfied.I sure as hell am not satisfied.I WANT MY REFUND!!!!!!! ...

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NOT THAT BAD...MY EXPERIENCES ARE GOOD IN DWARKA

RANJEET wrote -
I feel sorry seeing so many negative feedback. Well I live in sector-10, Dwarka and Excited is my 4th service provider. I find this good...a true unlimited and price wise. Yes there are few occasions when network went down because other competitor cut their optic fibre wire. In other situation, I usually call local boy - Ritesh and things get resolved within 10-15 minutes. I started with Airtel that one of the worst I say. My second connection was MTNL and I did not have any other option tha ...

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WORST SERVICE

AJAY CHANDAN wrote -
Worst and ridicules service from excitel .i have made a payment on 17-6-17 and the technician had promised me that with in 24 hrs connection will given,after taking payment no one did follow up to me regarding the connection,or other issues,and if i tries calling them one is in busy all the time and other guy is telling that today we will send them,tired of calling the team leader and executive,and the cust care people are also fake,giving fake promises to the clients ,no reminder call no follow ...

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NOT WORTH IT!!

KRISH wrote -
I have recently moved to Excitel from my existing internet provider. However, I had to take off the connection after using only for 1 week. Issues faced: 1. Frequent disconnects (once in 2 days) 2. No response from the distributor/contact at the time of disconnection/disruption. 3. I have been following up on my disconnection for the last 1 week, still no update from distributor. 4. Lack of professionalism. ...

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PATHETIC SERVICE

NIKHIL BAJAJ wrote -
All rubbish. The worst service ever. I am on a 100MBPS plan with Excitel and I never get anything beyond 20-25 MBPS. I have raised my concern with the Excitel team numerous times over phone and their ticketing system. all they come back to me is “They’ve checked and fixed the issue”; “There was an issue with the line and it’s fixed now”; “We’ve forwarded the ticket to the local vendor” etc. etc. To top it all, they close the ticket by themselves without even bothering to co ...

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