Ficus Telecom Customer Care



Ficus Telecom Fiber connect - a Category ‘B’ ISP - offers high speed broadband in Chennai. Company has dedicated fiber network which enables them to offer very high speed broadband to home and enterprise consumers.

Customer Care

Customer Care 044-40445566
Support 96775 05555

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Service Availability : Chennai,



Recent Ficus Telecom Reviews

FICUS TELECOM CHENNAI

JAYASANKAR wrote -
Off late the net problem had increased with this Service Provider. Every week i had to raise a complaint and they tell a cock and bull story. The Management has to be blamed . They do not care for customer service, . FIcus must understand that they are just small company and their network in only 1/4th of Chennai. It is a Promoter driven company and not a professional company like Cherry net which belongs to DMK. ...

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BAD EXPERIENCE

VENUGOPAL wrote -
I have been struggling with connection to be restored fro last 3 weeks , everytime the Call Centre guys provide updated that this Friday , the same will be completed / restored , but no action will be taken. There is no way you can get through the bureaucracy and get your request completed. Hope atleast this week I will be able to get my connection restored. ...

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ONE OF THE BETTER ISPS IN COMPARISON WITH THE COMPETITION

ANEESH wrote -
I'd say the uptime is above 90% and the connection is stable and reliable. Over the three months I've had this connection I've had to call the customer care only twice and on both occasions the issues were resolved immediately. It was surprising that they even sent people on a Sunday to fix the issue. The one small issue is that though I'm subscribed to the 100 mbps plan, they have only given me a cat5 cable to the local switch. When asked about it they say it is cat 6. But I know it's clearly n ...

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