Gazon Communications Customer Care



Gazon Communications offers Broadband services in Pune, Maharashtra over Fiber network.

Customer Care

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Service Availability : Pune,



Recent Gazon Communications Reviews

HORRIBLE

DEBATOSH DAS wrote -
My internet is not working since 2-3 days. I called on 06.03.2017 in the evening to report the fault. The call center agent named Avinash said that he has lodged the complsint and will send the technician. I waited the entire evening, but there was no call from any technician nor the internet worked properly. To my utter frustration I called the call center today once again at 8am in the morning, spoke with Kajal. She said Avinash did not register my complaint at all. However, Kajal registered m ...

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BROADBAND SERVICE

SNEHAD AGREKAR wrote -
Extremely poor and unreliable , unprofessional service , internet does not work on evenings and weekends. Call so many times to customer service but problem not solve from last 5-6 days even non engineer visited. the answer given by customer service are silly one no control on their engineer. worst service. very poor service west of money. Customer is not priority only money is the priority for you. ...

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PATHETIC, POOREST, WORST, RUDE, NO RESPONSE, NO SERVICE.

YUVRAJ wrote -
Worst Connection ever.. Pathetic Customer service. The internet does not work for atleast 2-3 days a week. After every few days there is a "Virus attack" on their server as they sms. This time it has been more than 7 days in a row. The technicians are rude and do not attend calls. I was told to not call again when I called a technician. DO NOT take this service at any cost unless you want to insult yourself and get no service for your money they take in advance. ...

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POOR CUSTOMER SUPPORT

SAMATA wrote -
Poor customer support, we do not have internet connectivity for 10days in a month, if we call customer support they are saying working timings are between 11am to 6 pm, they are saying that we will send technical support person. but tech support person won't come and resolve issue. we should call 10 to 15 times to customer service if get any problem. during irctc tatkal time you will not be able to connect to any page due to slowness. Between 10am-12am internet speed is slow. worst service ...

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LOW COST AND CHEAP CUSTOMER CARE DURING FAILURE.

PRADIP wrote -
Never never never go for it. They have very worst quality of service. I faced this issue when I was a BSNL land line subscriber. Their connectivity was awesome but if something goes wrong in between like connection loss or something I faced worst service from customer care .........like that Gazon aka Viztel in Pimpri Chinchwad area , doenst care for customer. Their false promise make subscriber frustrated. Its very true , whatever comes cheap in market has not QUALITY at all. I strongly ...

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