Hathway Customer Care



Hathway with its PAN India ISP license offers Cable Broadband Internet services in major cities in India. Hathway is also among largest MSO and cable broadband service providers in India.

Customer Care

Sales SMS NET to 575759
Customer Care (Mumbai) 022-67134600
Customer Care (Pune) 020 - 30237800 / 30237660
Customer Care (Surat) 0261-6696100
Customer Care (Nasik) 8108186736
Customer Care (New Delhi) 011-46085777


Service Availability : Chennai, Indore, Navi Mumbai, Bhilai, Kolkata, CHANDIGARH, Baroda, Vizag, Surat, Hyderabad, Bangalore, Aurangabad, Delhi, Pimpri Chinchwad, Thane, Pune, Mumbai,

Recent Hathway Reviews

HATHWAY IS THE WORST ISP

SHRUTI wrote -
Hathway broadband is the worst possible network. Their technician / sales person confirmed that if for any reason I need to disconnect my account, they will refund the security and remaining plan balance. Now they are refusing to return my money. The speed is fine but there is no range. Even in the same room, the speed is good if I sit right next to the router. When I logged a complaint and said that there are multiple devices working, they said that everyone should work in teh same room ...

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WORST CUSTOMER SERVICE

MALAY wrote -
I have been using this ISP for 7 years, Back then its name was MTNL, But they have the worst customer service by today. They text you every day for renewal and call you frequently when its time to renew but when it comes to after sales service they are rude and stupids sitting at their end where they dont listen your complaint and not even register. They must know that they are not the only ones in the city, we have ample of other choices too. ...

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POOR SERVICE OF BROAD BAND.

KRK PRASAD wrote -
I had their services over 6 months. The speed part is ok, but their service is very poor.They take a long time to attend to us. They do not extend the validity for the number of days they had not given broad band. Frequent interruptions in service is a normal feature. In view of the problems, i had no other go but to dis continue their service. ...

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WONDERFUL

MANISH KUMAR wrote -
Renewal becomes headache with these guys. They called me up for renewal. I said I want to renew the connection with a lower plan as per my usage. asked them to describe plans. They did not describe and said collection guy will describe. Then I asked them to mail the plan so that I can choose one. They said they will mail. To my surprise, the next day collection guy appeared and asked for cheque. I told them I have not yet decided my plan and they have not sent me mail. I asked him to explain me ...

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BEST INTERNET SERVICES TILL DATE

TUSHAR RASTOGI wrote -
This is one of the best internet services I have ever had till date. I used to be a dedicated MTNL user for the last 20 years calling plus internet. But to my horror MTNL and it's services have turned into nightmare now. Worst ever customer care. So switched to Hathway and took a sigh of relief. Thanks to Hathway. Kudos and I hope they will continue with their services, Internet speed and plans like this only. Complete 5 stars to Hathway Broadband Services. ...

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