Initia Broadband Customer Care

Initia Broadband is ISP brand owned by Nextra Teleservices Pvt Ltd. Company provides Broadband plans for speed upto 8Mbps. Parent company Nextra is offering its services on Fibre in Delhi and NCR.

Customer Care

Customer Care 9212599922

Website



Service Availability : NCR, Delhi,

Popular Broadband Plans by Initia Broadband

Start 512Kbps
Rs.499 (validity 30 days)
512 Kbps

Rs.499 per month - 512Kbps Unlimited Broadband plan. Rs.1400 (3 months), Rs.2600 (6 months), Rs.4999 (1 year). Rates inclusive of Service Tax.
Plan Available in : Delhi, NCR
Start 768Kbps
Rs.599 (validity 30 days)
768 Kbps

Rs.599 per month - 768Kbps Unlimited Broadband plan. Rs.1600 (3 months), Rs.3100 (6 months), Rs.5999 (1 year). Rates are inclusive of service tax.
Plan Available in : Delhi, NCR
Start 1Mbps
Rs.749 (validity 30 days)
1 Mbps

Rs.749 per month - 1Mbps Unlimited Broadband plan. Rs.2100 (3 months), Rs.3900 (6 months), Rs.7499 (1 year). Rates are inclusive of service tax.
Plan Available in : Delhi, NCR
Start 1Mbps FTTN
Rs.899 (validity 30 days)
1 Mbps

Rs.899 per month - 1Mbps Unlimited Broadband plan. Speed is symmetric speed offering same download and upload speeds. Initia FTTN Tariff Plans are available in select areas only.
Plan Available in : Delhi, NCR
Pro 4Mbps 12GB FTTN
Rs.599 (validity 30 days)
4 Mbps
12 GB

Rs.599 per month - 4Mbps speed till 12GB and 512Kbps afterwards. Initia FTTN Tariff Plans are available in select areas only.
Plan Available in : Delhi, NCR
Pro 2Mbps
Rs.649 (validity 30 days)
2 Mbps
30 GB

Rs.649 per month - Unlimited plan offers 2Mbps speed up to 30 GB and 512 Kbps afterwards. Rs.899 (50 GB), Rs.1149 (80 GB) and Rs.1399 (120 GB). Rates are inclusive of Service tax.
Plan Available in : Delhi, NCR
Start 2Mbps
Rs.1599 (validity 30 days)
2 Mbps

Rs.1599 per month - 2Mbps Unlimited Broadband plan. Rs.4400 (3 months), Rs.8400 (6 months), Rs.15999(1 year). Rates are inclusive of service tax.
Plan Available in : Delhi, NCR
Pro 4Mbps 25GB FTTN
Rs.899 (validity 30 days)
4 Mbps
25 GB

Rs.899 per month - 4Mbps speed till 25GB and 512Kbps afterwards. Speed is symmetric speed offering same download and upload speeds. Initia FTTN Tariff Plans are available in select areas only.
Plan Available in : Delhi, NCR
Pro 8Mbps
Rs.1149 (validity 30 days)
8 Mbps
30 GB

Rs.1149 per month - Unlimited plan offers 8 Mbps speed up to 30 GB and 512 Kbps afterwards. Rs.1399 (50 GB), Rs.1649 (80 GB) and Rs.1899 (120 GB). Rates are inclusive of Service tax.
Plan Available in : Delhi, NCR
Pro 4Mbps 40GB FTTN
Rs.1199 (validity 30 days)
4 Mbps
40 GB

Rs.1199 per month - 4Mbps speed till 40GB and 512Kbps afterwards. Speed is symmetric speed offering same download and upload speeds. Initia FTTN Tariff Plans are available in select areas only.
Plan Available in : Delhi, NCR



Recent Initia Broadband Reviews

VERY POOR

GAUTAM KUMAR wrote -
Initia broadband is a very poor service provider every month I am getting issue of speed. They don't mind about post customer service. If you call them for any issue regarding speed they don't respond exactly date and time. I am facing issue of speed last three days I call him every day but their intention is not to resolve customer still writing review I didn't call from them . So I suggest to everybody don't use initia broadband (nextra). ...

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WORST

ATIF AHMAD wrote -
They have setup a benchmark of how to be the worst possible ISP...........I been with them for few months and each day I have to call him. Now my girlfriend is jealous... Very Unreliable.... If any one is reading this, you might think that there are one or two cases with every provider. Well, it is your decision, I can tell you that if you are one off those cases, then you are doomed. ...

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INITIA BROADBAND OFFERS WORLD'S WORST SERVICE

SIDDHARTH wrote -
this month, i recharged my account for 700 rupees. My connection worked only for 2 or 3 days of the month. Remaining 28 days, my internet won't run. Every time, there is a cab light issue on their router which wont blinks. I daily calls customer care for support bu they never resolve my problem. They says that within 24 hours, my internet will start working. But nothing happens. Their 24 hours never came. I requested for cancellation of my connection bu they never send my accept my request and a ...

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INITIA BROADBAND OFFERS THE WORST QUALITY INTERNET IN THE WORLD

SIDDHARTH wrote -
I was using INITIA BROADBAND from over 6 months. There service was good in the past 6 months but after 6 moths, their internet service stops working everyday for 10-12 hours. I daily call on the customer care and always they have one answer and that is your internet will start working within 24 hours. But their 24 hours never came. Today is the 11th day for their service issue. They are also doing cheating to some connections, they give my connection to other people in the afternoon and back to ...

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SUPERB

SKD wrote -
Its just awesome ..I rarely have any problem with the ISP ..After using it for a month ..I don't have any problem.. I had 4mbps 12gb fup plan..the customer service is also good.. But they take around 3 to 4 minutes to pick up your call...I paid 686 including taxes..and 1500 (refundable) for router security...they give you an old binatone bes460 router..with life time warranty...it has symetric speed ...so I personally recommend it to you...it works great in Krishna nagar,delhi...and if you are ...

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