MTNL Customer Care



Mahanager Telephone Nigam Limited (MTNL) is state-owned telecom PSU. MTNL provides total telecom services in Delhi and Mumbai. Company offers ADSL2+ Broadband Services leveraging Landline Copper network. MTNL also offers high speed broadband through VDSL technology and Fibre-to-the-home (FTTH) broadband services in select Areas / Buildings. In enterprise segment, MTNL offers Internet Leased Lines, ISDN PRI / BRI, Layer-2 VPN Over Broadband, MPLS VPN connectivity. Company is also operating Data Centres and provides Rack Collocation, Dedicated Servers and VM hosting.

Customer Care

Call Center 1130
Broadband Customer Care 1504 or 22221504 or 1800228844
New Broadband Booking and Plan Change 1500 or 22221500 or 1800221500
Broadband Complaint Booking 198
Unpaid MTNL Bill Alert on SMS Send SMS Bill [MTNL Landline Number] to 51001

Email Ids

Broadband Complaints (Mumbai) [email protected]
Broadband Complaints (Delhi) [email protected]


Service Availability : Delhi, Mira Bhayandar, Thane, Navi Mumbai, Mumbai,



Recent MTNL Reviews

CUSTOMER SERVICE IS GETTING BETTER BUT THE PRICES ARE STILL HIGH

ANKUR wrote -
I am using MTNL for past 5 years. I have to say that now their customer care service has improved very much. I didn't have any major issue for past 6 months. Last month the wire broke near the pole, I called them and they resolved it within 2 hours. However they offer very less speed. I am using 2mbps plan for 800 rupees. At the same price I can get a 50mbps connection from other ISP. ...

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VERY BAD

AMAR wrote -
ui had a mtnl connection from last 2 years.. and i had gone through a worst services of mtnl...very bad exprience..every time i use this connection... speed is always slow and and rate is very high..i am using mtnl just because i dont have any other ISP near by....very high rate comparitive to leading ISP'S ...

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MTNL IS THE WORST ISP IN THE WORLD

ANAND wrote -
I have used MTNL for over 3 years, simply because I live in a location where other ISP do not service, and I must say MTNL is hands down the WORST service provider ever. You will regret your decision for the rest of your life if you stick with MTNL. They have horrible internet speeds, they have absolutely sh*t customer support, their internet disconnects minimum of 5 times a day: and that's a guarantee and to top it all off, they charge extremely high rates. I am telling you as someone who's ...

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MTNL PROVIDE BROKEN CONNECTIVITY

GOPENDRA C DAS wrote -
I am using this service since Jan/2011. You have to miss call from /to the landline phone to get connected to Internet. Than there will broken connectivity when you use. You have to make complain every day to get your connectivity in order. NOT FOR THOSE WHO WANT INTERNET FOR SERIOUS WORK. It's a time pass for me. ...

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BIGGEST NETWORK AND SIMILARLY PATHETIC AS ITS SIZE

KUMAR HARSH wrote -
Got MTNL connection in August 2016. Had to wait for around 25 Days to get it activated.. After all hardship worked well till I gave a request to shift. Its been 3 months now, the bill keeps on getting generated yet the connection has not been shifted to new address. Multiple calls and visits to MTNL Office yet no resolution. No sense of customer service. ...

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