Mach1 Customer Care

Mach1 is leading broadband service provider in Thane city and offers services in select areas of Navi Mumbai. Company offers broadband over wireless, wired and Fiber (FTTH) networks.

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Service Availability : Satara, Chalisgaon, Latur, Nagpur, Thane, Navi Mumbai, Mumbai,

Popular Broadband Plans by Mach1

Unlimited 100Mbps
Rs.699 (validity 30 days)
100 Mbps

Rs.8388 for 12 months (effective cost Rs.699 per month) - Special Mach1 100 Mbps broadband plan offers unlimited usage with out any capping. Plan also available half yearly (Rs.799 per month) and quarterly payment (Rs.899 per month) options.
Plan Available in : Mumbai, Navi Mumbai, Thane
Glider Unlimited
Rs.499 (validity 30 days)
8 Mbps

Rs.499 per month - Mach1 Unlimited plan offers 8 Mbps speed. Pay for 4 months and get 1 month free. Pay for 6 months and get 2 months free and pay for 9 months and get 3 months free.
Plan Available in : Mumbai, Navi Mumbai, Thane
Jet Unlimited
Rs.699 (validity 30 days)
16 Mbps

Rs.699 per month - Mach1 Broadband Unlimited plan, 16 Mbps speed. 1 month, 2 months and 3 months free on payment for 4 Months, 6 Months and 9 Months respectively.
Plan Available in : Mumbai, Navi Mumbai, Thane
Satellite FUP
Rs.399 (validity 30 days)
25 Mbps
25 GB

Rs.399 per month - Unlimited plan, 25Mbps speed upto 25 GB and 2 Mbps afterwards. 1 month and 2 months free on payment for 5 Months and 10 Months respectively.
Plan Available in : Mumbai, Navi Mumbai, Thane
Super Jet Unlimited
Rs.1199 (validity 30 days)
25 Mbps

Rs.1199 per month - Mach1 Unlimited Internet plan offers 25 Mbps speed and unlimited free usage at just Rs.1199 per month. Pay for 4 months and get 1 month free. Pay for 6 months and get 6 months.
Plan Available in : Mumbai, Navi Mumbai, Thane
Jumbo Jet Unlimited
Rs.1499 (validity 30 days)
50 Mbps

Rs.1499 per month - 50 Mbps Unlimited broadband plan offered by Mach1 at just Rs.1499 per month. Pay for 4 months and get 1 month free. Pay for 6 months and get 6 months free.
Plan Available in : Mumbai, Navi Mumbai, Thane
Shuttle FUP
Rs.599 (validity 30 days)
50 Mbps
50 GB

Rs.599 per month - Unlimited plan, 50Mbps speed upto 50 GB and 8 Mbps afterwards. Get 1 month and 2 months free broadband on 5 months and 10 months payments respectively.
Plan Available in : Mumbai, Navi Mumbai, Thane
Space Station FUP
Rs.799 (validity 30 days)
75 Mbps
75 GB

Rs.799 per month - Mach1 Broadband plan, 75Mbps speed upto 75 GB and 16 Mbps afterwards. Pay for 5 months and get 1 month free. Pay for 10 months and get 2 months free.
Plan Available in : Mumbai, Navi Mumbai, Thane



Recent Mach1 Reviews

AVERAGE CONNECTIVITY

VEDANG DHURI wrote -
It's hardly been 20-25 days since I installed Mach1 Broadband.The service was good for the 1st week only and after​ that the there's a problem in net connectivity almost every evening after around 8/9 PM.I really don't know why this is happening frequently.So I am calling the customer care almost daily and I get the same answers for the disconnection of the network... 1.Fibre Cut 2.Connection failure at source As a customer I was expecting very good connectivity from Mach1 as I heard from o ...

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FREQUENT DOWNTIME

PRATS wrote -
Speed is ok, customercare number is responsive but downtime is too much. Everytime net goes it goes for 1 or 2 days! And this happens quite often.. i.e 3-4 times in a month! Sometimes they say switch problem sometime fibre cut.. if they can improve thr downtime i can recommend else not worth as it is really frustrating to see net getting disappeared when you need it most... ...

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NEEDS TO BETTER AND IMPROVE DRASTICALLY

SUBRAMANIAM wrote -
Not too good, not too bad either. Given to understand net down time is primarily due to: I) Power failure at Vijailakshmi society (ACC Road, Mulund West) 2) Fibre cut 3) Switch problem If the above issues have been identified originating at the above society then why no steps are taken to: I) Ensure other customers don't suffer because of the above ii) As per your SLA (as told to me is within 4hrs) and your technician is available only between 10.30 Am to 7 or 7.30 PM. Fair enough! What ...

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TECHNICAL SPORT IS VERY WELL

SHUBHANGI SAWANT wrote -
We can save money and really enjoy high speed internet connection. You can face any issue any time you call now Mach1broadband custmoercare quick resolution. We can pay your Mach1broadband bill any time any place online Mach1broadband low price provide high speed wifi broadband network connection. Good wifi system over their, good supportive staff is their. We are enjoying this service from last 1 years. You should enjoy this...... ...

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POOR UNPROFESSIONAL SERVICE

STIFLER wrote -
Hey everyone if you are thinking of getting a new connection from Mach1 be prepared to have patience for atleast a full month. I have applied for a new connection and also submitted the NOC and all the documents they need from my society. I even followed up by calling them almost daily but still i havent got any response. As mentioned in another review that their executive doesnt pick calls or callback. Its really very unprofessional and pathetic. I was hoping Mach1 would have nice customer sup ...

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