Ortel Broadband Customer Care



Ortel Communications Limited is leading ISP operating in Orrisa, Kolkata, Vizag, Raipur. Company provides broadband services under brand name "Ortel Broadband".

Customer Care

Kolkata 033-40046609
Vizag 0891-3260326
Bhubneshwar (Odisha) 9776091111

Email Ids

Kolkata [email protected]
Vizag [email protected]
Odisha [email protected]

Website



Service Availability : Kolkata, Vizag, Bhubaneswar,

Popular Broadband Plans by Ortel Broadband

Ortel Kolkata Ultimate
Rs.544 (validity 30 days)
512 Kbps

Rs.544 per month - Speed 512Kbps, unlimited plan offering free downloads and uploads.
Plan Available in : Kolkata
Vizag 512kbps Unlimited
Rs.630 (validity 30 days)
512 Kbps

Rs.630 per month - Speed 512Kbps, unlimited free downloads and uploads.
Plan Available in : Vizag
Ortel Kolkata Super Star
Rs.610 (validity 30 days)
768 Kbps

Rs.610 per month - Unlimited plan offering 768 Kbps speed.
Plan Available in : Kolkata
Ortel Kolkata Desire
Rs.908 (validity 30 days)
1 Mbps

Rs.908 per month - Unlimited plan offering 1 Mbps speed.
Plan Available in : Kolkata
Ortel Kolkata Mega
Rs.1780 (validity 30 days)
2 Mbps

Rs.1780 per month - Unlimited plan offering 2 Mbps speed.
Plan Available in : Kolkata
Ortel Kolkata Silver
Rs.364 (validity 30 days)
512 Kbps
3 GB

Rs.364 per month - Data plan offering 3GB free at 512 Kbps speed. Usage charges at 90 p/MB beyond free usage.
Plan Available in : Kolkata
Ortel Kolkata Gold 1Mbps
Rs.544 (validity 30 days)
1 Mbps
4 GB

Rs.544 per month - Data plan offering 4GB free at 1Mbps speed. Usage charges at 90 p/MB beyond free usage.
Plan Available in : Kolkata
Ortel Kolkata 10M FUP
Rs.1500 (validity 30 days)
10 Mbps
40 GB

Rs.1500 per month - 10 Mbps upto 40 GB and unlimited usage at 1 Mbps afterwards.
Plan Available in : Kolkata
Ortel Kolkata Silver 1Mbps
Rs.452 (validity 30 days)
1 Mbps
3 GB

Rs.452 per month - 3GB free Data usage at 1 Mbps speed. Usage charges at 90 p/MB beyond free usage.
Plan Available in : Kolkata
Ortel Kolkata 2Mbps
Rs.1068 (validity 30 days)
2 Mbps
20 GB

Rs.1068 per month - Data plan offering 20 GB free at 2 Mbps speed. Usage charges at 90 p/MB beyond free usage.
Plan Available in : Kolkata



Recent Ortel Broadband Reviews

THE WORST AMONG ALL

GOPAL CHANDRA MISHRA wrote -
Service down most of the time. As per TRAI guidelines they have a toll free number but they never share it with anyone. You have to contact customer care in paid call.The complain number is never intimated via sms. They abruptly drop the complain without compliance and you can not know when and how your problem is solved. They never contact you except for payment. The call center guys have been told to give scheduled reply "We are sorry for your inconvenience.... pl give some time" Even after fo ...

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NOT GOOD NOT SUGGESTED

SAROJ wrote -
So far no one has given any positive feedback, all are negative. It is that bed actually. Poor connectivity, very poor service(service like 1990s), disconnected very frequently, a never, never ever reliable. Don't even respect the old customers and they don't care if you even disconnect the service. One good thing is it produce plans which are better than some provider but all these are no of any use without a reliable service and working of plans. ...

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NOT GOOD NOT SUGGESTED

SAROJ wrote -
So far no one has given any positive feedback, all are negative. It is that bed actually. Poor connectivity, very poor service(service like 1990s), disconnected very frequently, a never, never ever reliable. Don't even respect the old customers and they don't care if you even disconnect the service. Only good thing is it produces plan which are better than some providers but only producing plan without working and unreliable service makes it a non recommended service provider. ...

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[email protected]

BIDHAN CHANDRA BEHERA wrote -
Dear Sir, My member no are 01306212 & 01306171. It is not working. In spite of repeated request my broad band connections are not restored. I was not expecting such response. Your authorized representative Sri Sushanta Subudhi also assured to help me but he is not responding to my mobile calls. Now I have decided not to pay the charges of January 2017 if it is not restored by 05.01. 2017. Hope you will do needful action otherwise I will be forced to disconnect my connection . Thanki ...

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POOREST

UPDESH KUMAR wrote -
They are the frauds. They take money for higher pack and provide you lower amount pack with less bandwidth. Speed is worse than 2G. You can connect your system using 2G and you will get better speed than Ortel broadband. Connection is regularly discontinuous. Every 5 mins it goes away and every 10 min comes back.. U will die of frustration. Customer care service is horrible. No one listens to your complaints. ...

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