Ortel Broadband Customer Care



Ortel Communications Limited is leading ISP operating in Orrisa, Kolkata, Vizag, Raipur. Company provides broadband services under brand name "Ortel Broadband".

Customer Care

Kolkata 033-40046609
Vizag 0891-3260326
Bhubneshwar (Odisha) 9776091111

Website



Service Availability : Kolkata, Vizag, Bhubaneswar,

Recent Ortel Broadband Reviews

BELOW AVERAGE, WORST

PARSHU wrote -
Worst, never try, don't even think or consider. I am super angry to this Ortel care.I have been complaining for almost one month, they are saying within 24hr our technician will go. Then I waited and waited for 24 hrs, 48hr, 3days, 4 days..... 26days still there is no sign of technician. Between these days I almost complained 10 times to keep them awake, but no response. Like you cannot keep a dogs tail straight, similarly they don't care about customers and your valuable time. So kindly don' ...

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THE WORST AMONG ALL

GOPAL CHANDRA MISHRA wrote -
Service down most of the time. As per TRAI guidelines they have a toll free number but they never share it with anyone. You have to contact customer care in paid call.The complain number is never intimated via sms. They abruptly drop the complain without compliance and you can not know when and how your problem is solved. They never contact you except for payment. The call center guys have been told to give scheduled reply "We are sorry for your inconvenience.... pl give some time" Even after fo ...

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NOT GOOD NOT SUGGESTED

SAROJ wrote -
So far no one has given any positive feedback, all are negative. It is that bed actually. Poor connectivity, very poor service(service like 1990s), disconnected very frequently, a never, never ever reliable. Don't even respect the old customers and they don't care if you even disconnect the service. One good thing is it produce plans which are better than some provider but all these are no of any use without a reliable service and working of plans. ...

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NOT GOOD NOT SUGGESTED

SAROJ wrote -
So far no one has given any positive feedback, all are negative. It is that bed actually. Poor connectivity, very poor service(service like 1990s), disconnected very frequently, a never, never ever reliable. Don't even respect the old customers and they don't care if you even disconnect the service. Only good thing is it produces plan which are better than some providers but only producing plan without working and unreliable service makes it a non recommended service provider. ...

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[email protected]

BIDHAN CHANDRA BEHERA wrote -
Dear Sir, My member no are 01306212 & 01306171. It is not working. In spite of repeated request my broad band connections are not restored. I was not expecting such response. Your authorized representative Sri Sushanta Subudhi also assured to help me but he is not responding to my mobile calls. Now I have decided not to pay the charges of January 2017 if it is not restored by 05.01. 2017. Hope you will do needful action otherwise I will be forced to disconnect my connection . Thanki ...

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