Railwire Customer Care



Railwire is retail broadband initiative of RailTel Corporation (a Government of India PSU). Presently, Railwire offers broadband connection on Fiber-to-the-home (FTTH), Metro Ethernet, Wireless (Wifi) and Ethernet over coaxial.

Customer Care

Karnataka 08088139139
Tamil Nadu 07305139139
Punjab 07307139139
Delhi 08010139139

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Service Availability : , Shaheed Bhagat Singh Nagar, Rupnagar, Phagwara, Mohali, Khanna, Ferozpur, Chandigarh, Sangrur, Ropar, Patiala, Navansahar, Muktsar, Moga, Mansa, Ludhiana, Kapurthala, Jalandhar, Hosiarpur, Gurdaspur, Ferozepur, Fatehgarh Saheb, Faridkot, Delhi, Bhatinda, Amritsar, Valsad, Surendranagar, Surat, Sabarkantha, Rajkot, Porbander, Patan, Panchmahals, Navsari, Narmada, Mehsana, Kutch, Kheda, Junagadh, Jamnagar, Gandhinagar, Dangs, Dahod, Borada, Bhavnagar, Bharuch, Banaskantha, Anand, Amrela, Ahmedabad, Trivandrum, Trichur, Salem, Ranchi, Pathanamthitta, Mysore, Madurai, Kottayam, Ernakulam, Dhanbad, Coimbatore, Chennai, Calicut (Kozhikode), Bokaro, Bhopal, Bangalore,

Recent Railwire Reviews

FOR THE LOVE OF GOD DONT TAKE THIS(RAILWIRE ALLAPUZHA KAYAMKULAM)

SREEMON YOLO wrote -
The most unreliable and worst internet service Provider you can find on Kerala, (Allapuzha Kayamkulam) you cannot pay bills online by yourself instead you are in the mercy of cable opertors(LCO) who will pay for this,whenever they please.If you are taking this internet connection then you are doomed to failure. Railwire works on a Topup like method,you have to pay first to recieve. If you have your data capped in the middle of a video call,you cannot topup yourself you have to call cable operato ...

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FOR THE LOVE OF GOD DONT TAKE THIS(RAILWIRE ALLAPUZHA KAYAMKULAM)

SREEMON SOLO wrote -
The most unreliable and worst internet service Provider you can find on Kerala, (Allapuzha Kayamkulam) you cannot pay bills online by yourself instead you are in the mercy of cable opertaors(LCO) who will pay for this,whenever they please.If you are taking this internet connection then you are doomed to failure. Railwire works on a Topup like method,you have to pay first to recieve. If you have your data capped in the middle of a video call,you cannot topup yourself you have to call cable operta ...

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ALL IS HELL

HARISH wrote -
railwire will automatically disconnect the net after 30 days without any intimation. You have to follow up several times to recharge. They don't have any online payment option. Their customer care doesn't take any action for complaints. The don't have any complaint register system.All is well if the local operator is ok else ALL IS HELL. Don't waste huge on the modems which they say is advanced, fibre optic etc...The won't even refund the modem price after disconnection.Don't fell into railwire ...

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GOOD

SALEEM VELLEKKAT wrote -
It was really good, till a few days ago. Good speed, consistent connection, fare billing. and then connection started dropping, no connection for hours. And finally there was no connection at all. I was connected to your network but no internet. Contacted the local provider, poor soles had no clue. they checked signal strength and said all is good. Then I raised ticket on your portal. Though, there was an SLA of 4 hours, your folks responded after 3 days after my connection expired. It was like ...

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RAILWARE DOESN'T OFFER GREAT SPEED AT LOW PRICE.

SHAMEEM AHAMED wrote -
I am using Railware for the the last 2 years.Price is high compared to all other telecoms companies like BSNL, Asianet, Reliance,etc. I have been using the unlimited package of Rs.820 for the speed of 1Mps up to 20 GB of data usage and rest @ 512Kbs. I'm very disappointed that most Internet speed test shows only around 200Kbs. Also, the speed is even decreasing leading to buffering and poor browsing experience. I have got the Railware connection from a local Akshaya center employee and he does a ...

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