Spectra Customer Care



Spectra, formerly known as Spectranet is fast growing Internet Service Provider (ISP) offering services powered by FOX (Fiber Optic Xperience). Spectra provides high speed broadband plans with speed upto 100 Mbps. Spectra has service presence in National Capital Region of Delhi, Gurugram (Gurgaon), Noida, Ghaziabad, Bangalore, Mumbai, Pune and Chennai.

Customer Care

Customer Care 1800121 5678
Sales 1860 266 0099
Appellate Authority (Fax) 011-66064805

Email Ids

Customer Care (Retail) [email protected]
Customer Care (Enterprise) [email protected]
Inquiry [email protected]
Appellate Authority [email protected]

Website

Social Media



Service Availability : Gurgaon, Mumbai, Pune, Noida, Ghaziabad, Chennai, Bangalore, Delhi,

Recent Spectra Reviews

WORST SERVICE

VIGNESH wrote -
Spectranet promises of good connection... But they have the biggest business in making fools out of their customers .They have the worst after sale services. I have been trying to call the customer care for around 30-40 times in a day but there is no response from them . They come behind the customers like dogs wagging their tails for food when they want to offer a new scheme or for bill payment. They call everyday till I pay the bill but as soon the bill is paid they back off from their servic ...

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SUCKERS AT SERVICE ONCE YOU PAY FOR PACKAGE

VIVEK RAJAN wrote -
Can resolve a fault of agent at their end with billing. Whats more cant locate the agent who recieved the payment...dont you vet or do background check your employees...ridiculous.. SO painfully paid for 6 months in advance and they stopped my service after 2 months because the employee who collected payment ..ran away and wrote me a reciept on paper and said, you will get notified once payment get posted.. No there CS has no idea how to solve and have been investigating for 2 weeks..2 weeks ...

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SERVICE WAS GOOD FOR INITIAL 3 MONTHS BUT THEN IT BECAME MISERABLE

ABC wrote -
THE SPEED OFFERED IS AMAZING AND IS INLINE WITH THE PRICE YOU PAY BUT THIS WAS ONLY FOR A COUPLE OF INITIAL MONTHS. NOW I HAVE TO RAISE A COMPLAINT FOR INTERNET CONNECTIVITY ON A DAILY BASIS AND STILL NOTHING IS DONE ABOUT IT. THEY CLOSE THE ISSUE WITHOUT EVEN CONTACTING THE CUSTOMER IF ACTUALLY THE ISSUE WAS RESOLVED OR NOT. ...

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FRAUD - TOOK MONEY BUT CONNECTION NOT PROVIDED AND NOT REFUNDING AS WELL

SAGAR AGRAWAL wrote -
I am explaining you my case in below steps: 1. My older connection was disconnected on 16th Jan. Disconnection request raised on 10th or 12th Jan 2017. All my dues was complete and clear. I was told that connection is deactivated(dissabled) and if any bills gets generated for next cycle please ignore it. 2. On 12th Feb 2017, sales exective person - Mr. Balaji (mbl: +91-8879940014) visited my house for new connection 3. He explained me about plan Advantage (speed 20mbps, data: 75Gb, quat ...

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SPECTRANET- WORST INTERNET PROVIDER

SUNIL KUMAR wrote -
I shifted to Spectranet going by there claim of speed and connectivity but within first month finding them the worst provider. Really disappointed with there service. Please don't even think of taking SPECTRANET connection. The claimed speed never get delivered, very high latency and connection is very in-consistant. Customer service is worst. ...

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