Spectranet Customer Care

Spectranet Broadband is ISO 27001 and ISO 9001 certified Internet Service Provider (ISP) offering services powered by FOX (Fiber Optic Xperience), tariff plans include speed upto 100 Mbps. Spectranet has network presence in National Capital Region of Delhi, Bangalore, Mumbai, Pune and Chennai.

Customer Care

Customer Care 18001215678
Appellate Authority 011-66064805 (Fax)

Email Ids

Customer Care [email protected] (Retail)
Customer Care[email protected] (Enterprise)
Inquiry [email protected]
Appellate Authority [email protected]


Service Availability : Gurgaon, Mumbai, Pune, Noida, Ghaziabad, Chennai, Bangalore, Delhi,

Popular Broadband Plans by Spectranet

Spectranet Advantage 10Mbps Unlimited
Rs.799 (validity 30 days)
10 Mbps

Rs.799 per month : Spectranet Unlimited Broadband plan offers 10 Mbps speed and no FUP limit.
Plan Available in : Pune
Spectranet Success 50Mbps Unlimited
Rs.1349 (validity 30 days)
50 Mbps

Rs.1349 per month : Spectranet Broadband Plan offers 50 Mbps speed and unlimited data usage without fair usage capping (FUP).
Plan Available in : Delhi, Ghaziabad, Mumbai, Chennai, Bangalore
Spectranet Success 100Mbps Unlimited
Rs.1849 (validity 30 days)
100 Mbps

Rs.1849 per month : Spectranet Broadband Plan offers 100 Mbps speed and unlimited data usage without fair usage capping (FUP).
Plan Available in : Delhi, Ghaziabad, Mumbai, Chennai, Bangalore, Gurgaon, Noida
Spectranet Joy Ultra 100 GB
Rs.1349 (validity 30 days)
100 Mbps
100 GB

Rs.1349 per month : Spectranet Joy Ultra plan offers 100 Mbps speed upto 100 GB and post that 10Mbps with unlimited usage.
Plan Available in : Gurgaon, Noida
Spectranet Joy Ultra 200 GB
Rs.1549 (validity 30 days)
100 Mbps
200 GB

Rs.1549 per month : Spectranet Joy Ultra plan offers 100 Mbps speed upto 200 GB and post that 20Mbps with unlimited usage.
Plan Available in : Gurgaon, Noida
Advantage 30 Plus
Rs.899 (validity 30 days)
30 Mbps
150 GB

Rs.899 per month : Spectranet offers 30 Mbps speed upto 150 GB and post that 2Mbps with unlimited usage.
Plan Available in : Delhi, Ghaziabad, Mumbai, Chennai, Bangalore
Success 50 Plus
Rs.999 (validity 30 days)
50 Mbps
150 GB

Rs.999 per month : Spectranet offers 50 Mbps speed upto 150 GB and post that 2Mbps with unlimited usage.
Plan Available in : Delhi, Ghaziabad, Mumbai, Chennai, Bangalore
Success 100 Plus
Rs.1549 (validity 30 days)
100 Mbps
300 GB

Rs.1549 per month : Spectranet offers 100 Mbps speed upto 300 GB and post that 5Mbps with unlimited usage.
Plan Available in : Delhi, Ghaziabad, Mumbai, Chennai, Bangalore
Advantage 20 Plus
Rs.899 (validity 30 days)
20 Mbps
100 GB

Rs.899 per month : Spectranet offers 20 Mbps speed upto 100 GB and post that 2Mbps with unlimited usage.
Plan Available in : Pune
Advantage 30
Rs.1049 (validity 30 days)
30 Mbps
200 GB

Rs.1049 per month : Spectranet offers 30 Mbps speed upto 200 GB and post that 2Mbps with unlimited usage.
Plan Available in : Pune



Recent Spectranet Reviews

SUCKERS AT SERVICE ONCE YOU PAY FOR PACKAGE

VIVEK RAJAN wrote -
Can resolve a fault of agent at their end with billing. Whats more cant locate the agent who recieved the payment...dont you vet or do background check your employees...ridiculous.. SO painfully paid for 6 months in advance and they stopped my service after 2 months because the employee who collected payment ..ran away and wrote me a reciept on paper and said, you will get notified once payment get posted.. No there CS has no idea how to solve and have been investigating for 2 weeks..2 weeks ...

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SERVICE WAS GOOD FOR INITIAL 3 MONTHS BUT THEN IT BECAME MISERABLE

ABC wrote -
THE SPEED OFFERED IS AMAZING AND IS INLINE WITH THE PRICE YOU PAY BUT THIS WAS ONLY FOR A COUPLE OF INITIAL MONTHS. NOW I HAVE TO RAISE A COMPLAINT FOR INTERNET CONNECTIVITY ON A DAILY BASIS AND STILL NOTHING IS DONE ABOUT IT. THEY CLOSE THE ISSUE WITHOUT EVEN CONTACTING THE CUSTOMER IF ACTUALLY THE ISSUE WAS RESOLVED OR NOT. ...

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FRAUD - TOOK MONEY BUT CONNECTION NOT PROVIDED AND NOT REFUNDING AS WELL

SAGAR AGRAWAL wrote -
I am explaining you my case in below steps: 1. My older connection was disconnected on 16th Jan. Disconnection request raised on 10th or 12th Jan 2017. All my dues was complete and clear. I was told that connection is deactivated(dissabled) and if any bills gets generated for next cycle please ignore it. 2. On 12th Feb 2017, sales exective person - Mr. Balaji (mbl: +91-8879940014) visited my house for new connection 3. He explained me about plan Advantage (speed 20mbps, data: 75Gb, quat ...

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SPECTRANET- WORST INTERNET PROVIDER

SUNIL KUMAR wrote -
I shifted to Spectranet going by there claim of speed and connectivity but within first month finding them the worst provider. Really disappointed with there service. Please don't even think of taking SPECTRANET connection. The claimed speed never get delivered, very high latency and connection is very in-consistant. Customer service is worst. ...

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SPECTRANET HAS WORST SERVICE

ARCHANA wrote -
They have one of the worst services ever. I have a Spectranet connection and now am stuck with your damn service for 1 year. I was told during new connection that I can upgrade my service whenever I wish to. My connection was also applicable to quarterly payment with Cashback of Router as well. Now after 1 quarter, I wish to enhance my speed into another quarterly plan and I am being told that the Router cashback is not applicable. I was not told this while taking the connection. You are nothing ...

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