Spectranet Customer Care

Spectranet Broadband is ISO 27001 and ISO 9001 certified Internet Service Provider (ISP) offering services powered by FOX (Fiber Optic Xperience), tariff plans include speed upto 100 Mbps. Spectranet has network presence in National Capital Region of Delhi, Bangalore, Mumbai, Pune and Chennai.

Customer Care

Customer Care 18001215678
Appellate Authority 011-66064805 (Fax)

Email Ids

Customer Care [email protected] (Retail)
Customer Care[email protected] (Enterprise)
Inquiry [email protected]
Appellate Authority [email protected]


Service Availability : Gurgaon, Mumbai, Pune, Noida, Ghaziabad, Chennai, Bangalore, Delhi,

Popular Broadband Plans by Spectranet

Spectranet Advantage 10Mbps Unlimited
Rs.699 (validity 30 days)
10 Mbps

Rs.699 per month : Spectranet Unlimited Broadband plan offers 10 Mbps speed and no FUP limit.
Plan Available in : Mumbai, Pune
Spectranet Joy Unlimited 100Mbps
Rs.1849 (validity 30 days)
100 Mbps

Rs.1849 per month : Spectranet 100 Mbps Broadband plan offers unlimited data usage and no fair usage capping.
Plan Available in : Gurgaon, Noida, Bangalore
Spectranet Success 50Mbps Unlimited
Rs.1349 (validity 30 days)
50 Mbps

Rs.1349 per month : Spectranet Broadband Plan offers 50 Mbps speed and unlimited data usage without fair usage capping (FUP).
Plan Available in : Delhi, Ghaziabad, Noida, Mumbai, Pune, Chennai, Bangalore
Spectranet Success 100Mbps Unlimited
Rs.1849 (validity 30 days)
100 Mbps

Rs.1849 per month : Spectranet Broadband Plan offers 100 Mbps speed and unlimited data usage without fair usage capping (FUP).
Plan Available in : Delhi, Ghaziabad, Mumbai, Pune, Chennai
Spectranet Advantage 20Mbps Unlimited
Rs.1049 (validity 30 days)
20 Mbps

Rs.1049 per month : Spectranet Unlimited Broadband plan offers 20 Mbps speed and no FUP limit.
Plan Available in : Mumbai, Pune
Advantage 849
Rs.849 (validity 30 days)
20 Mbps
75 GB

Rs.849 per month : Spectranet Advantage plan in Bangalore offers 20 Mbps speed and 75 GB data usage.
Plan Available in : Delhi, Ghaziabad, Noida, Mumbai, Pune, Chennai
Spectranet 100Mbps Limited
Rs.1549 (validity 30 days)
100 Mbps
200 GB

Rs.1549 per month : Spectranet Success Data plan offers 100 Mbps speed and 200 GB data usage.
Plan Available in : Delhi, Noida, Ghaziabad, Mumbai, Pune, Chennai, Bangalore
Advantage 949
Rs.949 (validity 30 days)
20 Mbps
75 GB

Rs.949 per month : Spectranet Advantage plan in Bangalore offers 20 Mbps speed and 75 GB data usage.
Plan Available in : Bangalore
Spectranet Joy Ultra 100 GB
Rs.1349 (validity 30 days)
100 Mbps
100 GB

Rs.1349 per month : Spectranet Joy Ultra plan offers 100 Mbps speed and 100 GB data usage.
Plan Available in : Bangalore, Gurgaon, Noida
Spectranet Joy Ultra 200 GB
Rs.1549 (validity 30 days)
100 Mbps
200 GB

Rs.1549 per month : Spectranet Joy Ultra plan offers 100 Mbps speed and 200 GB data usage.
Plan Available in : Bangalore, Gurgaon, Noida

Recent Spectranet Reviews

SERVICE WAS GOOD FOR INITIAL 3 MONTHS BUT THEN IT BECAME MISERABLE

ABC wrote -
THE SPEED OFFERED IS AMAZING AND IS INLINE WITH THE PRICE YOU PAY BUT THIS WAS ONLY FOR A COUPLE OF INITIAL MONTHS. NOW I HAVE TO RAISE A COMPLAINT FOR INTERNET CONNECTIVITY ON A DAILY BASIS AND STILL NOTHING IS DONE ABOUT IT. THEY CLOSE THE ISSUE WITHOUT EVEN CONTACTING THE CUSTOMER IF ACTUALLY THE ISSUE WAS RESOLVED OR NOT. ...

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FRAUD - TOOK MONEY BUT CONNECTION NOT PROVIDED AND NOT REFUNDING AS WELL

SAGAR AGRAWAL wrote -
I am explaining you my case in below steps: 1. My older connection was disconnected on 16th Jan. Disconnection request raised on 10th or 12th Jan 2017. All my dues was complete and clear. I was told that connection is deactivated(dissabled) and if any bills gets generated for next cycle please ignore it. 2. On 12th Feb 2017, sales exective person - Mr. Balaji (mbl: +91-8879940014) visited my house for new connection 3. He explained me about plan Advantage (speed 20mbps, data: 75Gb, quat ...

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SPECTRANET- WORST INTERNET PROVIDER

SUNIL KUMAR wrote -
I shifted to Spectranet going by there claim of speed and connectivity but within first month finding them the worst provider. Really disappointed with there service. Please don't even think of taking SPECTRANET connection. The claimed speed never get delivered, very high latency and connection is very in-consistant. Customer service is worst. ...

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SPECTRANET HAS WORST SERVICE

ARCHANA wrote -
They have one of the worst services ever. I have a Spectranet connection and now am stuck with your damn service for 1 year. I was told during new connection that I can upgrade my service whenever I wish to. My connection was also applicable to quarterly payment with Cashback of Router as well. Now after 1 quarter, I wish to enhance my speed into another quarterly plan and I am being told that the Router cashback is not applicable. I was not told this while taking the connection. You are nothing ...

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SPEED IS GOOD BUT OTHERS NEED TO IMPROVE

TONOY CHAKRABORTY wrote -
i used 2mbps unlimited plan, where speed needs to be 240kbps , i never had to compromise with speed during any time i was getting a stable speed, and for Games a ping of 56 always stable.. but it came with great cost of 1.7k and service was via local operator, not by spectranet directly and if any problem was there in connection it took ages to solve.. ...

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