ASIANET BROADBAND Review

ASIANET BROADBAND
Review of ASIANET BROADBAND (COCHIN)
2.3 / 5 stars
wrote

ITS BAD REALLY BAD!


I have a 599/- plan which is supposed to give 5GB data at 20 Mbps and rest at 1 Mbps. I am actually getting less than 10kbps all the time. When I call the customer care for reporting the complaint they always say it was a common complaint and they were trying to fix that soon. This common complaint is going on for more than a month. Very poor customer service and even poorer connection speed are the worst parts of a broadband service and Kudos to Asianet for having them both!
Recent ASIANET BROADBAND Reviews

DISAPPOINTMENT

PRASANTH wrote -
I will say this as i have being using this poor service for years,those times were not bad due to usage being less but it all started in end of 2015 i think,poor connection at first then loss of connection,speed became less got some stupendous speed now a days.Gonna go for better plan which is 40Mbps which much better and faster than Asianet,Dear new future customers please look at other broadband service those guys will give better,faster,competitive speeds,data plan etc.
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ASIANET BROADBAND HAS VERY POOR SERVICE

SUMAIYA BAKKER wrote -
Its waste of money.. Asianet broadband has very very poor service.. I am totally disappointed.. Whenever we calls to customer care compliant section it will b busy always and they won't call back.. I am trying to contact them from last 4 or 5 days.. Always it is busy and no return response even.. Very bad..
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THE BEST SPEED AND SERVICES A ISP CAN PROVIDE

RAHUL SG wrote -
Very good service speed and also nice customer care service.. If they give a speed of 20 mbps you'llget it through out the entire time... Awesome work asianet.
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WORST TECHNICAL AND FULFILLMENT

SAJU MADHAVAN wrote -
This company is going down! If any one else can provide a decent service, this won't last Issue is more with their technical and process set up. There is no way to get anything changed without they missing it multiple times. Just don't have a process in place for them to do fulfillment in a efficient way.
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TERMINATE ACCOUNT ITS BETTER

ARUN GEORGE wrote -
My customer ID CN18055, I have been using Asianet Broadband from 2007. Last year I had an issue with the payment, have made the payment through Asianet broadband website (Online Payment). The amount has been debited from by account, I have raised the issue on Sept / 2016 with the proof (SMS, Bank statement and Transaction ID). Till Now may 2017 the issue is not been closed. Two months back my connection was disconnected due to this, Have received call from your account team and as mention I have forwarded the mail, Till now I have not received a reply mail for this. Today 27/5/17 I have the same issue (Connection disconnected – amount overdue) . Its almost 6 to 7 months iam behind this and not getting any response from your customer care. So I thing its better to terminate my connection. There are other internet provider who provide better service than yours with efficient customer care and instant action. So please terminate my connection as soon as possible. Recently I have referred one of client to you and right now he not at all satisfied with the service. So it’s a request please terminate my connection….
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