BSNL Broadband Review

BSNL
Review of BSNL (COIMBATORE)
2.3 / 5 stars
wrote

BSNL:TYPICAL GOVERNMENT ORGANIZATION. BIG STAFF POWER-POOR DELIVERY


I got the so-called high speed FTTH connection through an agent. The installation which was promised in 2 days happened after 2 weeks. Then landline got disrupted. In spite of repeated pleas and complaints, I had to personally visit the BSNL office with a formal letter to have my voice heard. After 2 weeks, the line was repaired. The speed of 4Mbps was promised, Actually it was slower than old dial-up connection. POOR SERVICE, POOR CUSTOMER CARE. PATHETIC BROADBAND SPEED. NO VALUE FOR MONEY SPENT. Deposit will be refunded only after 2 months. (Installation payment lost). A BIG lesson learned. NEVER GO FOR BSNL.
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DP SINGH SISODIA wrote -
Worst service provider. BSNL employee behaves rudely and are so lazy. BSNL have to change first their employees attitude. In all department BSNL is worst. If there is any problem in connection than wait for God only. BSNL feedback services are very poor.
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DISSATISFACTION

SIMRAN KUKREJA wrote -
First of all, services are not at all satisfactory, I have registered complain 4 days ago, yet no solution found, we are calling the customer care they says, someone will come and visit and will resolve the issue but none comes and leave us hanging in the air. It's not one or two time its actually a daily episode.
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BSNL IS TOO SLOW

BSNL TOO OLD wrote -
In a country like India I prefer for faster internet.But bsnl cannot provide the proper speed I pay 1100/month for 8mbps 60gb But i always get not more than 5 mbps Act provides 75mbps for 1100/month WHICH IS WAY BETTER Please never ever buy Bsnl connection OR SUFFER AFTER BUYING
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POOR SERVICE AND NERD EMPLOYEES, RATING -50 OUT OF 5 : FRUSTRATED

CHIRAG RANPARA wrote -
Do not use this service provider , first two month it worked properly but after some time service getting worst , disconnected any time , speed also slow down only one thing is working perfectly and regularly is billing system of BSNL , Customer care executives making you fool every time did not solved any problem after many times of complains
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VERY UNRELIABLE, NEVER STEADY

NISHANT wrote -
I am using BSNL broadband at Jaipur for around 10-12 years. Its like suffering. Their quality of service has not improved since 10 years and it is same as almost it was earlier. They have increased the speed and more data is provided now but it is impossible to get unterrupted internet in a single week. After every 1-2 days, the internet goes on and off without anybody knowing about it. You are very helpless when your complaint is not heard for more than 4-5 days. And BSNL do not work on Saturdays, so normally it takes almost a week to correct the mistake. Their staff is also not technically capable to attend the problem.
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