worst speed u can ever get and worst customer servicethere is no stability , they dont give you the internet which u paid for,everything is worst ...its so frustating using mtnl broadband ..you cant even work properly mrore than 10 minutes on internet
speed problemnot happy with mtnl services/...................very low speed connectivity....getting disconnected after some time..........
Customer service is getting better but the prices are still highI am using MTNL for past 5 years. I have to say that now their customer care service has improved very much. I didn't have any major issue for past 6 months. Last month the wire broke near the pole, I called them and they resolved it within 2 hours. However they offer very less speed. I am using 2mbps plan for 800 rupees. At the same price I can get a 50mbps connection from other ISP.
worst service experienceCustomer support executive have no sense to talk with customers. Network goes in few seconds and nobody comes to repair ..... worst service experience don't recommend any one for MTNL. worst service...
Extremely poorWorst service. I am looking for a new provider now. I am paying Rs 915/- + taxes every month for Triband. It hardly works for 3-5 days/month. During last 1 year, I have made many complaints but they take action after 7-10 days. It works for 1-2 days and again down for 7-10 days.
Worst ISP in delhiMTNL is one of the worst internet service provider ever.Slow speed and we rarely get a stable connection.
very badui had a mtnl connection from last 2 years.. and i had gone through a worst services of mtnl...very bad exprience..every time i use this connection... speed is always slow and and rate is very high..i am using mtnl just because i dont have any other ISP near by....very high rate comparitive to leading ISP'S
MTNL is the worst ISP in the worldI have used MTNL for over 3 years, simply because I live in a location where other ISP do not service, and I must say MTNL is hands down the WORST service provider ever. You will regret your decision for the rest of your life if you stick with MTNL. They have horrible internet speeds, they have absolutely sh*t customer support, their internet disconnects minimum of 5 times a day: and that's a guarantee and to top it all off, they charge extremely high rates. I am telling you as someone who's stuck with them, do NOT take MTNL. You will be much better off getting better brands like Hathway or Reliance. ANY other company would be better than MTNL. I've said it before, I'll say it again. MTNL is the world's most horrible internet service provider. DO NOT go for MTNL.
AverageThe prices althought competetive the speed ia below average, the ISPs today are providing Plans of 50 Mbps with download limits of 50-75 GB at Rs.999/month, while for the same price Mtnl offers 6 Mpbs with the limit of 25 Gb Need to improve a lot
Gopendra C Das
MTNL provide broken connectivityI am using this service since Jan/2011. You have to miss call from /to the landline phone to get connected to Internet. Than there will broken connectivity when you use. You have to make complain every day to get your connectivity in order. NOT FOR THOSE WHO WANT INTERNET FOR SERIOUS WORK. It's a time pass for me.