RELIANCE COMMUNICATIONS Broadband Review

RELIANCE COMMUNICATIONS
Review of RELIANCE COMMUNICATIONS (BHOPAL)
2.7 / 5 stars
wrote

WORST SERVICES, ALWAYS INTERRUPTED


Well the speed is quite well but the connection is interrupted. At any random time the connection will stop working with no effective support from customer care executive neither from their technical centers. They are concerned only for the bills and after that they do not bother about your problems. Huge time is taken by them to resolve a silly problem. Well in my case that was 6 to 10 days which I had to bear at least once in a month.
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RELIANCE BROADBAND. WORST SERVICE. EVEN WORST ETHICS.

ANIL wrote -
I live in Pune. By viewing the plans I opted for reliance broadband. But within 3 months the service started to stop every week for almost 3 days. When I ask for waiver the CC tells that the waiver will be provided only when service is stopped for at-least 72 hours. Even to connect to CC I had to keep on waiting for more than 1 hour and after that wait every time CC gave the same scripted answer that someone will call within 24 hours and the problem will be resolved. But as expected no one calls and the ticket closes. So after suffering for more than 2 months I asked to terminate the connection. CC tried their best to prolong the termination date and increase bill. So I sent termination request over email. That did the trick and they terminated the connection and confirmed last date over email. Now for the final settlement they sent the bill of full month and when inquired CC very rudely told to pay the bill or else face the legal action. I refused to pay the bill until it is corrected. Now everyday I get a call and they threaten and abuse to pay the bill. I have consulted my lawyer friend and I will be filing a case in consumer court. So anyone planning to go for this sh!t, learn from my experience and stay away from these thieves because you will surely loose your money and peace.
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POOR SERVICE, WORST INTERNET CONNECTION

NEHA wrote -
My internet was not working since last 3 months. They never took any action of my complaints and always closed it without informing me. Their customer care member has no manners at all. Whatever I was asking to her she kept saying I don't know, I don't know. She said her name is Pooja (don't know it's real or fake). Guys please don't buy internet connection. It's so so poor. Now they are not even terminated my connection and sending me bills without internet.
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MY PLAN IS QUARTERLY 1990RS.

SAHIL SONI wrote -
It is very bad service. Its a very poor service. My suggestions is that u will not by the relience connection. B'coz its give me very bad customer care service. My net connection is not working. Nd thay ar not slove my problem. 1st sap.2016 i was pay my bill at 12pm and at 5 pm my conection was cut. Nd after 14 spt 2016 my problem was solve. And they r not give me refund my money.
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POOR CUSTOMER SERVICE OF NOT WORKING RELAINCE

SAAD SHAMSI wrote -
Someone correctly names Reliance as Not Working ISP, believe this or no i have registered a complaint of connection not working on 14th Feb and today i am writing this review on 07-March and till now it is not fixed. Can anyone believe despite of many complaints no action has been taken and now they are chasing me to pay the bill of 1 month since connection is dead, and without shame instead of bill waiver because of their poor service and network they are offering me a discount in total bill if i make the payment. Reliance is mental harassment and poor ISP in Lucknow, my recommendation is not to go for it.
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VERY BAD SERVICE PROVIDE BY STAFF & TECHNICIAN

RAYBAHDURSINH wrote -
My id is 341589163764, and my name is Raybahadursinh champavat. Reliance broadband service is very bed... I'm using Reliance Broadband services for my micro business. but, my service is not working since 10th December 2016, nad i'm calling continuously to call centre of reliance at Mumbai for solve my problem. Reliance broadband service is very bed... when i call there at that time customer service executive told me that "your problem will be solve within 24 hour, our technician visit your house and solve it...", but nobody come from reliance office(prahaladnager,ahmedabad) to my house, and still my net is not working... Reliance broadband service is very bed... I'm talking with manager of call centre 4 to 5 on 180030007777 and his name is "mithun nule" & "shekh chand", even he were not solve my problem. then i tried to call at prahaladnager, ahmedabad office.... Reliance broadband service is very bed... call to technician and also responsible person like "mandip sir" two time a week, i'm calling every week, but nobody solve my problem from there(prahaladnager office) At last i fond original problem is , Reliance is not pay rent to our society for setup "DP", not pay payment to our society chairman.. this are the following complain number with call center of Reliance broadband service:- Complain number - date 252981238 - 22/12/2016 252981238 - 21/12/2016 252950851 - 22/12/2016 252905572 - 21/12/2
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