RELIANCE COMMUNICATIONS Broadband Review

RELIANCE COMMUNICATIONS
Review of RELIANCE COMMUNICATIONS (JAIPUR)
0.0 / 5 stars
wrote

RELIANCE COMMUNICATIONS


speed and price is good but service and customer support is really poor. it is excellent till is working but often it doesn't. I had very bad experience and i am sharing it as i bought this connection in 2014 and after 3 months there were some problems on weekly basis then after 3-4 days some time dp is down some time server is not working,but i remained patient as it offers a great speed. Since nov 25 my connection is not working and despite my repeated requests nothing has happened every time i write a mail i receive a cyclostyle reply that your problem will be resolved within 24 hours on priority basis. More than 300 emails and 100 calls and after two months i m still waiting for my connection to work.
Recent RELIANCE COMMUNICATIONS Reviews

DISGUSTING SERVICE

ROHIT SHARMA wrote -
1 year ago I had taken this connection because I was convened by the sales team that this service is good and has fast internet I pay 1500 Bill n more than half of the time the connection does not work If I even watch a movie it takes forever to buffer. If I try reaching the number 180030007777 it never ever connects I m very disappointed with the service and I need this connection disconnected asap.
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RELIANCE BROADBAND. WORST SERVICE. EVEN WORST ETHICS.

ANIL wrote -
I live in Pune. By viewing the plans I opted for reliance broadband. But within 3 months the service started to stop every week for almost 3 days. When I ask for waiver the CC tells that the waiver will be provided only when service is stopped for at-least 72 hours. Even to connect to CC I had to keep on waiting for more than 1 hour and after that wait every time CC gave the same scripted answer that someone will call within 24 hours and the problem will be resolved. But as expected no one calls and the ticket closes. So after suffering for more than 2 months I asked to terminate the connection. CC tried their best to prolong the termination date and increase bill. So I sent termination request over email. That did the trick and they terminated the connection and confirmed last date over email. Now for the final settlement they sent the bill of full month and when inquired CC very rudely told to pay the bill or else face the legal action. I refused to pay the bill until it is corrected. Now everyday I get a call and they threaten and abuse to pay the bill. I have consulted my lawyer friend and I will be filing a case in consumer court. So anyone planning to go for this sh!t, learn from my experience and stay away from these thieves because you will surely loose your money and peace.
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POOR SERVICE, WORST INTERNET CONNECTION

NEHA wrote -
My internet was not working since last 3 months. They never took any action of my complaints and always closed it without informing me. Their customer care member has no manners at all. Whatever I was asking to her she kept saying I don't know, I don't know. She said her name is Pooja (don't know it's real or fake). Guys please don't buy internet connection. It's so so poor. Now they are not even terminated my connection and sending me bills without internet.
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MY PLAN IS QUARTERLY 1990RS.

SAHIL SONI wrote -
It is very bad service. Its a very poor service. My suggestions is that u will not by the relience connection. B'coz its give me very bad customer care service. My net connection is not working. Nd thay ar not slove my problem. 1st sap.2016 i was pay my bill at 12pm and at 5 pm my conection was cut. Nd after 14 spt 2016 my problem was solve. And they r not give me refund my money.
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POOR CUSTOMER SERVICE OF NOT WORKING RELAINCE

SAAD SHAMSI wrote -
Someone correctly names Reliance as Not Working ISP, believe this or no i have registered a complaint of connection not working on 14th Feb and today i am writing this review on 07-March and till now it is not fixed. Can anyone believe despite of many complaints no action has been taken and now they are chasing me to pay the bill of 1 month since connection is dead, and without shame instead of bill waiver because of their poor service and network they are offering me a discount in total bill if i make the payment. Reliance is mental harassment and poor ISP in Lucknow, my recommendation is not to go for it.
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